Shawn Adams
Baltimore,MD
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Hardworking employee enthusiastic about learning transportation field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
18
18
years of professional experience
Work History
Delivery Driver
FedEx
03.2012 - 08.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Delivery Driver
UPS
01.2008 - 03.2016
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Theater Crew Member
Cinemark
05.2004 - 01.2008
- Helped maintain a positive work environment through clear communication, teamwork, and conflict resolution when necessary among crew members.
- Provided exceptional customer service at the box office, resulting in increased ticket sales and positive feedback from patrons.
- Checked IDs for age-restricted shows in compliance with regulations.
- Enforced theater policies to maintain enjoyable viewing experience for all customers.
Education
High School Diploma -
BCCC
Baltimore, MDNo Degree - Commercial Driving
All State Career
Baltimore, MD07.2024
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Time Management
- Punctual and Reliable
- Safe Driving
- Clean Driving Record
Timeline
Delivery Driver
FedEx
03.2012 - 08.2022
Delivery Driver
UPS
01.2008 - 03.2016
Theater Crew Member
Cinemark
05.2004 - 01.2008
High School Diploma -
BCCC
No Degree - Commercial Driving
All State Career