Shawn Anderson

• Conducted regular follow-ups with clients to confirm satisfaction with purchases.
• Assisted customers in selecting suitable products or services based on needs.
• Gathered competitor data on pricing, products, and promotional strategies.
• Resolved customer complaints efficiently to enhance service experience.
• Maintained accurate records of customer interactions and transactions.
• Educated clients about available products and services.
• Negotiated deals while addressing customer objections effectively.
• Guided new hires on local customs, culture, and language requirements.

• Monitored inventory levels for replacement parts and supplies to ensure timely repairs.
• Inspected grounds and buildings to identify and mitigate hazardous conditions or liability issues.
• Performed preventive maintenance tasks, including lubrication and cleaning of machinery and equipment.
• Replaced defective components such as bearings, seals, gears, and valves to maintain functionality.
• Operated hand and power tools to execute repairs efficiently.
• Recorded types and costs of maintenance or repair work for accurate tracking.
• Executed basic carpentry tasks, including installation of shelves, hooks, and closet rods to fulfill customer requirements.
• Ordered parts and supplies from catalogs or suppliers to support ongoing operations.

• Developed step-by-step procedures to enhance workflow efficiency and productivity.
• Conducted routine inspections for preventive and emergency equipment maintenance.
• Operated forklift equipment to facilitate material handling and logistics.
• Utilized hand and power tools to assemble and maintain physical structures.
• Troubleshot electrical systems using digital multimeters and testing instruments.
• Provided technical support to team members, ensuring operational effectiveness.
• Repaired malfunctioning components with hand tools, power tools, and specialized equipment.
• Applied skills in blueprint reading, carpentry, and fabrication for engineering projects.

• Answered customer inquiries on store policies and procedures to enhance service quality.
• Processed merchandise returns and exchanges, adhering to established store policies.
• Balanced daily transactions using computerized point-of-sale system for accurate financial records.
• Resolved customer complaints professionally, ensuring compliance with company policy.
• Followed security procedures for handling large sums of money to mitigate risks.
• Operated cash register efficiently, processing payments by various methods accurately.
• Executed additional duties as assigned by management to support operational needs.

• Performed basic carpentry tasks and installed shelves, hooks and closet rods to meet customer needs.
• I can preform intermediate plumbing and Electrical.
• Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
• Disassembled appliances to diagnose problems and facilitate repairs.
• Contacted vendors to procure equipment and tools to meet organizational demands.
• Worked with outside vendors to prepare for large system installations and complex repairs.

My responsibilities at Flex Renovations involve entry-level plumbing and electrical work, such as installing water heaters, sink repair, and toilet repair. For electrical work, it consisted of outlet replacement, and repairing and replacing light fixtures. I also "maid clean" the houses I work in, paint, landscape, and fix and install flooring. I finished all of these responsibilities to the company standard and within the deadlines given. While doing this, I strove to maintain optimal cost controls by making affordable supply purchases and negotiating lower prices.

Working at Home Depot, my responsibilities consist of working alongside retail representatives to boost sales by enhancing product presentations and advertising collateral, rekeying lock sets, operating lift and cutting machinery, and providing above-standard customer service.