I have been working for Suncountry since October 2021. Started out as a ramp agent, and then moved into ramp lead after six months of being with Suncountry.. leading the team to do there jobs
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Demonstrated respect, friendliness and willingness to help wherever needed.
Nanny
Self Employed Services
09.2005 - 08.2020
Supervised daily activities and ensured safety of children in home environment.
Developed engaging educational activities tailored to children's developmental stages.
Maintained clear communication with parents regarding children's progress and needs.
Implemented routines that promoted healthy habits and social skills in children.
Coordinated playdates and outings to enhance social development and interaction.
Managed household tasks, including meal preparation, laundry, and light cleaning duties.
Trainer
Great Clips
09.1999 - 2007
Developed training materials to enhance stylist skills and service quality.
Conducted hands-on demonstrations to improve technique and product knowledge.
Evaluated stylist performance and provided constructive feedback for improvement.
Maintained up-to-date knowledge of industry trends to inform training content.
Collaborated with management to identify skill gaps and develop targeted training initiatives.
Coached employees on best practices, providing constructive feedback to support their professional growth.
Manager
Great Clips
02.1989 - 06.1999
I was manger of 3 solons at one time. For 7 years
Managed daily operations to ensure efficient service delivery and customer satisfaction.
Trained and mentored staff on best practices in hair cutting and customer interactions.
Analyzed performance metrics to identify areas for process improvement and operational efficiency.
Coordinated scheduling of staff to meet demand while maintaining optimal labor costs.
Oversaw financial transactions, ensuring accuracy in cash handling and reporting procedures.
Cross-trained existing employees to maximize team agility and performance.
Education
Bachelor of Arts - Human Resources Management Did Not Graduate
Century Community College
Saint Paul, MN
Cosmetology License -
Minnesota School Cosmetology
South Saint Paul
11.1988
High School Diploma -
Highland Park Highschool
Highland Park Mn
06.1988
Skills
Friendly, positive attitude
Teamwork and collaboration
Problem-solvin
Flexible and adaptable
Dependable and responsible
Organizational skills
Calm under pressure
Active listening
Organization and time management
Timeline
Ramp Lead
Suncountry Air Lines
10.2021 - Current
Nanny
Self Employed Services
09.2005 - 08.2020
Trainer
Great Clips
09.1999 - 2007
Manager
Great Clips
02.1989 - 06.1999
Bachelor of Arts - Human Resources Management Did Not Graduate