Shawn Beauford
Napa,CA
Summary
Seasoned professional highly experienced in food service roles. Delivered food quickly to customers and frequently topped off drinks to maximize satisfaction. Well-versed in safe handling and cleaning requirements.
Efficient and proactive professional in hospitality support roles, known for high productivity levels and the ability to complete tasks swiftly and accurately. Specialize in inventory management, customer service, and beverage preparation techniques. Excel in teamwork, communication, and adaptability, ensuring smooth operations and positive guest experiences.
Skilled in providing top-notch support in dining room and bar settings, ensuring seamless service and customer satisfaction. Possess strong knowledge of food service protocols and bar maintenance, with ability to adapt quickly to fast-paced environments. Demonstrated success in improving workflow efficiency and collaborating effectively with kitchen and bar staff to meet service objectives. Committed to maintaining cleanliness and organization standards to enhance dining experience.
Overview
10
10
years of professional experience
Work History
Food Runner
Cole’s chop house
Napa, California
03.2021 - Current
- Assisted servers in setting up tables for guests.
- Removed dishes and glasses from tables for cleaning.
- Stocked customer service stations with paper products or beverage preparation items.
Delivery Driver
Payroll Masters
Napa, California
12.2017 - 12.2019
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Maintained accurate records of goods delivered and collected payments as required.
- Utilized street maps to plan and determine most efficient routes.
- Transported and safely delivered items to prevent damage or loss.
- Notified customers of delays to decrease calls to support.
Sales Representative
Snow drift
Napa, California
03.2015 - 12.2017
- Reduced process lags by training employees on best practices and protocols.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Identified opportunities for cross-selling additional products and services.
- Negotiated pricing contracts with customers to maximize profits.
Education
High School Diploma -
Vintage High
Napa, California06-2018
Skills
- Dining room assistance
- Table service
- Dining room setup
- Foodservice
- Customer service
- Flexible schedule
- Kitchen support
- Cleanliness
Timeline
Food Runner
Cole’s chop house
03.2021 - Current
Delivery Driver
Payroll Masters
12.2017 - 12.2019
Sales Representative
Snow drift
03.2015 - 12.2017
High School Diploma -
Vintage High