Summary
Overview
Work History
Education
Skills
Gym, Family time, Outdoors,
Timeline
Generic

Shawn Bernard

Muscle Shoals,Alabama

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

7
7
years of professional experience

Work History

Logistics /Market Sales Coordinator

Surge Nutrition And Infusion
02.2021 - 06.2023
  • Ensured consistent messaging across all marketing materials by working closely with the creative team on design elements and copywriting tasks.
  • Developed strong relationships with clients, resulting in repeat business and long-term loyalty.
  • Streamlined internal processes for better efficiency, enhancing communication between departments.
  • Increased market share by identifying new sales opportunities and implementing effective marketing strategies.

Case Manager

Tennessee Children's Home
06.2019 - 10.2020
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.

Wear House /Assistant Supply Chain Manager

Buffalo Rock Pepsi
08.2016 - 05.2018
  • Enhanced family''s daily routine by managing schedules, appointments, and household tasks.
  • Managed household inventory effectively, ensuring necessary supplies were always stocked and reducing instances of last-minute shopping runs.
  • Collaborated with parents in establishing rules for children''s behavior management, creating consistent expectations within the home setting.
  • Supported children''s academic success by offering homework assistance when needed, contributing to improved educational outcomes.

Education

MBA - Business Administration And Management

Colorado Technical University
Colorado Springs, CO
05.2020

Bachelor of Science - Psychology

Athens State University
Athens, AL
05.2017

Associate of Science - Business Administration

Northwest Shoals Community College
05.2016

Skills

  • Project management
  • Customer service
  • Market research
  • Content creation

Gym, Family time, Outdoors,

Gym is important tome and my Family we believe Health is wealth. 

Family is our foundation my wife and daughter is my world. 

I love hiking, Camping , Beach, and Running. 

Timeline

Logistics /Market Sales Coordinator

Surge Nutrition And Infusion
02.2021 - 06.2023

Case Manager

Tennessee Children's Home
06.2019 - 10.2020

Wear House /Assistant Supply Chain Manager

Buffalo Rock Pepsi
08.2016 - 05.2018

MBA - Business Administration And Management

Colorado Technical University

Bachelor of Science - Psychology

Athens State University

Associate of Science - Business Administration

Northwest Shoals Community College
Shawn Bernard