Summary
Overview
Work History
Education
Skills
Timeline
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Shawn Bouchard

SYRACUSE,NY

Summary

Hardworking and punctual individual who excels in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and maintaining an unparalleled work ethic.

Overview

3
3
years of professional experience

Work History

Order Selector

Aldi Distribution Center
Tully, NY
10.2023 - Current
  • Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
  • Executed the picking, packing, shipping, and unloading of goods in an efficient manner.
  • Ensured that all safety protocols were followed while operating material handling equipment.
  • Reported any discrepancies with order fulfillment immediately to supervisor and manager.
  • Followed established procedures regarding hazardous materials handling and packaging requirements.

Customer Service Representative

Rapid Response Monitoring
SYRACUSE, NY
03.2023 - 10.2023
  • Monitored activity on customer's security systems and called to inform customers of any suspicious activity on their accounts.
  • Dispatched, Police, Fire and EMS as necessary to protect the life and property of customers.
  • Engaged in troubleshooting to help customers address techinical issues with their security and medical device systems.
  • Maintained excellent quality assurance and a pleasant demeanor.

Dairy Department Manager

Tops Friendly Markets
Mexico, NY
01.2021 - 02.2023
  • Supervised and trained current and new stocking team members on all relevant department expectations
  • Enforced correct use of equipment to create safe environment
  • Managed employee performance through disciplining, coaching and counseling
  • Communicated policy updates to department, answered questions and monitored compliance
  • Restructured departments and modeled customer service techniques to advance sales position in competitive markets.

Education

Bachelor of Arts - Archaeology

University At Buffalo
Buffalo, NY
08-2020

Skills

  • Oversee operations
  • Staff management
  • Improve performance
  • Employee training and development
  • Inventory control

Timeline

Order Selector

Aldi Distribution Center
10.2023 - Current

Customer Service Representative

Rapid Response Monitoring
03.2023 - 10.2023

Dairy Department Manager

Tops Friendly Markets
01.2021 - 02.2023

Bachelor of Arts - Archaeology

University At Buffalo

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Shawn Bouchard