Shawn Bryant
prattville,AL
Summary
Dynamic delivery driver with a proven track record at Bryke's Logistics, excelling in customer service and route management. Recognized for enhancing delivery efficiency and achieving on-time performance. Dependable and reliable, with a clean driving record and a positive attitude, committed to ensuring customer satisfaction through effective communication and timely service.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Bryke's Logistics
09.2024 - 06.2025
- Communicated effectively with customers, addressing any concerns promptly.
- Assisted in training new drivers on delivery procedures and best practices.
- Delivered packages to customer doorsteps and business offices.
- Implemented strategies to enhance delivery efficiency and reduce wait times.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
Supervisor
Mammoth Holdings
07.2022 - 09.2024
- Oversaw daily operations, ensuring adherence to safety protocols and company standards.
- Mentored team members on best practices to enhance productivity and efficiency.
- Implemented process improvements that reduced operational delays and increased workflow efficiency.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Collaborated with management to develop strategies enhancing team performance and morale.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Delivery Driver
Papa John's Pizza
06.2019 - 07.2022
- Delivered pizzas efficiently, ensuring timely service and customer satisfaction.
- Navigated routes effectively using GPS technology to optimize delivery times.
- Maintained vehicle cleanliness and functionality, adhering to safety protocols.
- Processed cash and credit transactions accurately during deliveries.
Education
Prattville High
1315 Upper Kingston Road, Prattville AL05-2018
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Safe driving
- Clean driving record
- Route management
- Safe driving record
- Heavy lifting
- Vehicle cleaning and maintenance
- Delivery scheduling
- Route planning
- Commercial driving
Timeline
Delivery Driver
Bryke's Logistics
09.2024 - 06.2025
Supervisor
Mammoth Holdings
07.2022 - 09.2024
Delivery Driver
Papa John's Pizza
06.2019 - 07.2022
Prattville High
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