Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shawn Burns

Conway,SC

Summary

Hardworking employee enthusiastic about learning the Golf industry field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

7
7
years of professional experience

Work History

Sales Representative

Golf Galaxy
03.2024 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales.
  • Assisted customers with fitting and selection of appropriate clubs, resulting in increased satisfaction and repeat business.

PGM INTERN

Dedham Country Club and Polo
05.2021 - 08.2021
  • Coordinated with other departments to create seamless experiences for members and guests during tournaments or special events.
  • Managed scheduling of tee times for members and guests, ensuring smooth flow of play throughout each day''s rounds.
  • Provided exceptional customer service to members and guests, fostering a welcoming atmosphere at the club.
  • Organized successful golf tournaments, ensuring smooth operations and positive experiences for participants.
  • Developed junior golf programs that fostered skill development, sportsmanship, and a love for the game.

HELPING HANDS

Wegmans
08.2017 - 08.2021
  • Assist customers by providing information and resolving their complaints
  • Offer customers carry-out service at the completion of transactions
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
  • Check to ensure that appropriate changes were made to resolve customers' problems.

Education

Bachelor of Science - Business Management

COASTAL CAROLINA UNIVERSITY
Conway, SC
05.2024

Skills

  • Customer Service
  • Microsoft Word and Excel
  • Strategic Planning
  • Junior coaching experience
  • Golf event coordination
  • Cash Handling
  • Professionalism and Courtesy

References

References available upon request

Timeline

Sales Representative

Golf Galaxy
03.2024 - Current

PGM INTERN

Dedham Country Club and Polo
05.2021 - 08.2021

HELPING HANDS

Wegmans
08.2017 - 08.2021

Bachelor of Science - Business Management

COASTAL CAROLINA UNIVERSITY

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Shawn Burns