SHAWN CHAPMAN
Cypress
Summary
Certified Medical Assistant
Knowledgeable certified medical assistant with exceptional background over 7+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Known for being dependable and great team player, safety focused and able to handle patients concerns calmly and professionally.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Transit Bus Operator
George Bush Intercontinental Airport/ REM
Houston
07.2025 - Current
- Operated transit buses safely and efficiently across designated routes.
- Assisted passengers with boarding, disembarking, and luggage handling.
- Monitored traffic conditions and adjusted routes as needed for timely service.
Medical Assistant/Health Coordinator
United Healthcare Group
San Antonio
07.2022 - 06.2025
- Communicated patient concerns and prescription requests to physicians to support timely and accurate care.
- Provided patients with clear guidance on medications, medical procedures, and physician directives.
- Handled high volume inbound calls while ensuring a positive and professional experience for patients and callers.
- Managed the logistical and organizational side of patient care for Medicare patients to ensure smooth care, handle records, schedule, and connect patients to resources.
Medical Assistant
Walmart Health
McDonough
01.2022 - 05.2022
- Ensured treatment rooms were clean, organized, and fully stocked for patient care.
- Collected medical history, chief complaints, vital signs, EKG and Venipunctures to assist with patient assessment and examination.
Certified Medical Assistant
UROLOGY OF GREATER ATLANTA
Stockbridge
07.2021 - 02.2022
- Conducted urinalysis, recorded vital signs, inserted and removed catheters, and administered venipunctures and injections.
- Supported patients through surgical prep by providing guidance and ensuring comfort and compliance with pre-op procedures.
Certified Medical Assistant
PEACHTREE IMMEDIATE CARE - THE MAHOME GROUP
McDonough
06.2020 - 07.2021
- Supported pandemic response by administering Covid-19 tests, screening patients, and processing lab results.
- Handled patient intake and registration process.
Certified Medical Assistant
SOUTHSIDE MEDICAL
Griffin
12.2019 - 07.2020
- Provided direct patient care, including measuring vitals, Venipuncture and Injections.
- Facilitated patient flow by conducting triage and rooming, setting up for PAP procedures, and organizing medical records for visits
Certified Medical Assistant
WELLSTAR CARDIOLOGY
Douglasville
07.2019 - 01.2020
- Performed EKGs, phlebotomy, specimen collection, diagnostic testing, and administered injections; accurately measured and documented vital signs while assisting with routine outpatient procedures.
- Utilized EMR systems for efficient patient documentation and data entry; ensured strict adherence to HIPAA protocols to maintain patient confidentiality and regulatory compliance.
Med Tech
Caregiver, Benton Village
Stockbridge
05.2019 - 01.2020
- Assisted residents with medication administration, personal care(bathing, dressing, toileting), and daily needs including meal support and mobility.
Education
Patient Care Technician - Phlebotomy, EKG's, First Aid and CPR
WOODRUFF MEDICAL TRAINING AND TESTING
Skills
- Electrocardiograms
- Medical records management
- Measuring vitals
- Medication refills
- Patient rooming
- Microsoft Word, Excel, Outlook, Teams, EPIC, Nextgen
- Cleaning patient rooms
- Data Entry
- Phlebotomy
- Injections
- Scheduling appointments
Certification
- Patient Care Technician, 03/2019
- Certified Clinical Medical Assistant (NHA), W5B2P9M3, 05/03/21
- Patient Care Tech Certification
- BLS/ CPR/ First Aid Certified, American Heart Association
- Certified Nurse Assistant
- Medication Tech
Timeline
Transit Bus Operator
George Bush Intercontinental Airport/ REM
07.2025 - Current
Medical Assistant/Health Coordinator
United Healthcare Group
07.2022 - 06.2025
Medical Assistant
Walmart Health
01.2022 - 05.2022
Certified Medical Assistant
UROLOGY OF GREATER ATLANTA
07.2021 - 02.2022
Certified Medical Assistant
PEACHTREE IMMEDIATE CARE - THE MAHOME GROUP
06.2020 - 07.2021
Certified Medical Assistant
SOUTHSIDE MEDICAL
12.2019 - 07.2020
Certified Medical Assistant
WELLSTAR CARDIOLOGY
07.2019 - 01.2020
Med Tech
Caregiver, Benton Village
05.2019 - 01.2020
Patient Care Technician - Phlebotomy, EKG's, First Aid and CPR
WOODRUFF MEDICAL TRAINING AND TESTING