Mary Patterson
Greensboro,NC
Summary
Dedicated Transit Bus Operator with CDL license and expertise in GPS navigation and road safety compliance. Committed to passenger safety and timely arrivals while fostering positive interactions. Proven conflict resolution skills enhance customer satisfaction and support for special needs riders.
Overview
10
10
years of professional experience
Work History
Transit Bus Operator
Wedriveu
07.2023 - Current
- Ensured timely bus arrivals and departures for enhanced passenger satisfaction.
- Maintained strict adherence to traffic regulations and safety protocols.
- Provided fare collection, schedule information, and route assistance for passengers.
- Supported passengers with special needs for an accessible transit experience.
- Resolved passenger conflicts effectively, ensuring a safe travel environment.
Transportation Associate
Lyft Inc.
07.2021 - 07.2023
- Ensured efficient passenger transport across multiple city routes, minimizing wait times.
- Maintained vehicle safety and cleanliness through regular inspections and upkeep.
- Optimized travel routes using GPS, improving overall customer satisfaction.
- Assisted passengers with luggage and special needs, enhancing service quality.
- Punctually attended all customer appointments, ensuring reliable transportation service.
Transportation Associate
United Youth Care Services
07.2022 - 07.2022
- Ensured compliance with safety standards through routine vehicle inspections.
- Adhered to traffic regulations, promoting passenger safety during transportation.
- Facilitated transport for elderly and disabled individuals to medical appointments.
- Conducted regular vehicle maintenance, including fluid checks and cleaning interiors.
- Refueled vehicles to ensure operational readiness for scheduled transport services.
Warehouse Associate
Market America
07.2017 - 07.2022
- Enhanced inventory accuracy through regular audits and organized stock management.
- Trained new associates on safety protocols and operating procedures effectively.
- Operated forklifts and pallet jacks to streamline inventory movement safely.
- Ensured safety compliance while moving inventory within the warehouse environment.
OTR Driver
Panther Logistics
07.2015 - 07.2017
- Achieved on-time deliveries by consistently executing long-haul freight routes.
- Maintained safety compliance through regular vehicle inspections and risk minimization.
- Optimized route planning using GPS, significantly reducing travel times.
- Ensured cargo integrity by effectively managing load securement procedures.
- Enhanced delivery efficiency by collaborating with dispatch teams for coordinated schedules.
Education
GED -
Randolph Community Colledge
Asheboro, NCSkills
- Passenger service and safety
- Bus operation
- Strong working relationships
- Passenger interaction
- CDL license
- Vehicle safety and maintenance
- Pickup and drop-off scheduling
- Road safety compliance
- Mapping skills
- GPS navigation
Timeline
Transit Bus Operator
Wedriveu
07.2023 - Current
Transportation Associate
United Youth Care Services
07.2022 - 07.2022
Transportation Associate
Lyft Inc.
07.2021 - 07.2023
Warehouse Associate
Market America
07.2017 - 07.2022
OTR Driver
Panther Logistics
07.2015 - 07.2017
GED -
Randolph Community Colledge