Shawn Chew
Perkasie,PA
Summary
"Encompassing strategic skills, bringing success to the table." Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Committed to developing and maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Marketing & Digital Communications
Hermopoly, LLC
02.2023 - Current
- Wrote over 2 engaging and successful marketing and advertising materials per week.
- Increased and maintained inventory of marketing literature, archive files and sample files.
Cashier/Customer Service
Giant Food Stores, Inc
06.2022 - Current
- Developed and managed relationships with customers to increase customer loyalty.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Processed more than 100 customer orders and accurately handled payment transactions daily.
Customer Service Representative
Rossi's Pizzeria, Inc
04.2020 - Current
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Customer Service Representative
Perkasie Pizza & Pasta, Inc
06.2021 - 09.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Established strong customer relationships.
- Answered over 100 customer telephone calls promptly to avoid on-hold wait times daily.
Education
High School Diploma -
Pennridge High School
Perkasie06.2024
Skills
- Bilingual - fluency in Spanish
- Outstanding, Prompt Communication
- Excellent Customer Service
- Time Management & Organization
- Promotional/Marketing
- Digital Design & Communications
Languages
English
Native or Bilingual
Spanish
Full Professional
German
Professional Working
Timeline
Marketing & Digital Communications
Hermopoly, LLC
02.2023 - Current
Cashier/Customer Service
Giant Food Stores, Inc
06.2022 - Current
Customer Service Representative
Perkasie Pizza & Pasta, Inc
06.2021 - 09.2021
Customer Service Representative
Rossi's Pizzeria, Inc
04.2020 - Current
High School Diploma -
Pennridge High School
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