Shawn Cole
Acworth,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Pharmacy Technician
Publix Pharmacy
02.2023 - Current
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Developed and implemented improvements to pharmacy organization system.
- Counted and labeled prescriptions with correct item and quantity.
Airservice Dispatcher
AeroAtlanta Flight Training
04.2022 - 08.2023
- Utilized customer feedback to improve customer service.
- Maintained updated and detailed records of calls in physical and electronic database.
- Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
Server/Barback
TipTop Staffing
06.2021 - 07.2023
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Served food and beverages promptly with focused attention to customer needs.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
High School Diploma -
Etowah High School
Woodstock, GA05.2024
Skills
- Processing payments
- Attention to Detail
- Customer Service
- Prescription Refill Fulfillment
Certification
Immunization Administration Certified
Timeline
Registered Pharmacy Technician
Publix Pharmacy
02.2023 - Current
Airservice Dispatcher
AeroAtlanta Flight Training
04.2022 - 08.2023
Server/Barback
TipTop Staffing
06.2021 - 07.2023
High School Diploma -
Etowah High School