Shawn Debell
Easton,PA
Summary
Results-driven Crew Manager experienced in crew leadership, safety monitoring, and customer service. Achieved enhanced team performance and operational efficiency through effective training and support. Focused on improving customer satisfaction and streamlining operations in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Crew Manager
Little Caesars Pizza
Easton, PA
10.2019 - 08.2026
- Trained and mentored new crew members on operational procedures and customer service standards.
- Implemented staff schedules, ensuring adequate coverage during peak hours for improved service flow.
- Supervised daily operations to ensure high-quality service and product delivery.
- Resolved customer complaints promptly, enhancing overall satisfaction and fostering repeat business.
- Prepared and cooked menu items according to standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen stations to ensure compliance with health regulations.
- Operated kitchen equipment safely, ensuring proper use and maintenance protocols were followed.
- Trained new crew members on cooking techniques, safety standards, and operational procedures.
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Worked in fast-paced environment with a sense of urgency to serve guests quickly.
- Kept kitchen up to code for health and safety inspections.
- Performed routine inspections to identify maintenance needs and ensure operational efficiency.
- Operated hand tools and equipment for repairs, enhancing safety and performance standards.
- Led troubleshooting efforts to resolve mechanical issues promptly and efficiently.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide a safe work environment.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Solved complex mechanical problems using critical thinking skills and extensive knowledge of tools, materials, and techniques.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Sanitized restrooms using such chemicals as ammonia to reduce the spread of germs.
- Installed new locks, door handles, and door closers.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Safely and effectively handled wide range of cleaning products and solutions.
Warehouse Worker
Johnson & Johnson
Mount Pocono, PA
10.2017 - 11.2017
- Implemented safety protocols and best practices during daily operations.
- Conducted quality checks to ensure product specifications met standards.
- Collaborated with team members to streamline production processes and enhance workflow.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
Maintenance Crew Member
Weis
Tannersville, PA
07.2017 - 10.2017
- Implemented process improvements that reduced downtime during maintenance tasks.
- Collaborated with team members to execute preventive maintenance schedules effectively.
- Assisted in training new staff on proper maintenance procedures and safety protocols.
- Coordinated inventory management of tools and supplies, ensuring availability for maintenance tasks.
- Followed routine maintenance checklist.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Collaborated with other departments to address cross-functional maintenance needs effectively.
- Executed routine maintenance tasks, ensuring cleanliness and safety of public spaces.
- Organized carts to ensure optimal customer access and store cleanliness.
- Assisted customers with cart retrieval, enhancing shopping experience and satisfaction.
- Maintained inventory of carts, ensuring availability during peak hours.
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Maintained cleanliness and organization of assigned areas to ensure a safe environment.
- Assisted in deep cleaning tasks, enhancing overall facility hygiene standards.
- Operated cleaning equipment efficiently, ensuring thorough and timely completion of duties.
Education
High School Diploma -
Pocono Mountain East
Swiftwater, PA06-2015
Skills
- Customer service
- Problem-solving
- Time management
- Multitasking Abilities
- Excellent communication
- Decision-making
- Cash management
- Teamwork and collaboration
- Inventory management
- Cost control
- Strong work ethic
- Positive attitude
- Flexible schedule
- Quick learner
- Facility maintenance
- Lifting and sorting
Extras
CONSTRUCTION & AUTOMOTIVE EXPERIENCE
- Began gaining hands-on construction experience at age 14 while working alongside an experienced family contractor.
- Assisted with residential construction, including framing, structural work, concrete installation, and general house construction.
- Operated small construction equipment used for digging, lifting, and moving materials.
- Experienced in demolition work, including residential house demolition and site cleanup.
- Developed extensive hands-on automotive experience through years of working on and repairing vehicles.
- Familiar with mechanical work, vehicle maintenance, troubleshooting, and general repairs.
- Comfortable working in physically demanding environments and using hand tools, power tools, and construction equipment.
- Strong practical problem-solving skills with the ability to learn new tasks quickly and work effectively as part of a team.
- Gained some hands-on experience with asphalt installation, including spreading and leveling asphalt and assisting with asphalt stamping and finishing.
- Familiar with physically demanding paving work and working as part of a construction crew.
- Eager to continue developing asphalt paving skills and learn additional techniques and equipment operation.
Timeline
Crew Manager
Little Caesars Pizza
10.2019 - 08.2026
Warehouse Worker
Johnson & Johnson
10.2017 - 11.2017
Maintenance Crew Member
Weis
07.2017 - 10.2017
High School Diploma -
Pocono Mountain East