Shawn D. Green
Alabaster,AL
Summary
Experienced and accomplished leader with a strong track record of improving operations and boosting revenue in diverse industries. I excel in driving operational efficiency, reducing costs, and aligning operations with set goals while maintaining high standards of quality and customer satisfaction. I am highly analytical, skilled in devising innovative strategies, improving operations, and conducting thorough market research. My excellent communication and leadership abilities allow me to build strong stakeholder relationships and create high-performance teams. I am dedicated to delivering tangible results and surpassing business objectives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Regional Area Manager
Vorto
09.2024 - Current
- Oversee the entire process of a shipment, from acquisition to delivery
- Correspond with clients, suppliers, warehouses, transportation hubs, and drivers to ensure efficiency
- Driver Community Management (drive culture)
- Responsible for Carrier, Owner Operator and Driver Recruitment
- Build Regional Supplier Relationships and KPI Management
- Conduct system updates, region specific, and driver improvement
- Conduct driver evaluations and coaches drivers to ensure consistency and an exceptional experience
- Coordinate and conduct Training/onboarding of drivers onto our platform
- Responsible for application adoption by both drivers and clients
- Work closely with control tower to ensure delivery of client loads
Director of Field Operations
Nanolumens
12.2022 - 09.2024
- Oversee cross-functional department operations and mitigate process gaps by implementing continuous improvement solutions
- Implemented, executed, and maintained project updates / and process improvements to project database and standard operating procedures for field operations
- Lead a high-performing team of 2 field managers and 8 field engineers to successfully complete multiple million-dollar projects, resulting in a 30% increase in revenue and a 20% improvement in client/customer satisfaction
- Managed accountabilities using posted metrics (KPIs), performance reviews, and both internal/external customer insights/feedback
- Created and executed a refreshed version of Field Operations that increased efficiency by 25% within the first year
Transportation Operations Manager
Amazon
04.2020 - 12.2022
- Drove large-scale projects and led 12 Direct reports and 300+ employees by ensuring compliance with standard guidelines, quality control, and performance metrics
- Elevated productivity and efficiency levels by 32% through the implementation of process improvement initiatives
- Ensured customer delivery promises are fulfilled in a fast-paced environment
- Devised plans to accomplish business objectives by coordinating with multiple teams, including safety, engineering, loss prevention, quality assurance, and human resources
- Successfully planned and led the launch of three Amazon Fulfillment Centers in Alabama and Arkansas while serving as the Transportation Operations Manager
Operations Manager
Amazon
04.2017 - 04.2020
- Built competent workforce by training, mentoring, and leading a team of 8 direct reports and 200+ hourly associates in performing their tasks with high levels of safety, quality, and attendance, by providing them necessary tools and resources
- Set performance goals to fulfill customer expectations without compromising accuracy or quality
- Identified underperforming metrics and process gaps to implement corrective solutions
- Implemented productivity plans that increased performance by 26% by reviewing work forecasts, assessing requirements, and collaborating with other Operations Managers across shifts to balance workload
- Developed and led multiple lean improvement programs to encourage work efficiency
Chemical Officer
US Army
12.2010 - 04.2020
- Received a commission as a Second Lieutenant in December 2010
- Served as a Commissioned officer for 10 years (Active/Reserve) where I held numerous leadership positions including: Platoon Leader, Company Executive Officer, Company Commander, and Battalion S3 (Operations Officer)
- Coordinated, planned, and supervised operations and logistics of a company of over 200 personnel and over $14 million in vehicles and equipment
- Directly responsible for operations, administration, supply, maintenance, transportation, and security of all activities for a battalion of over 400 soldiers
Education
Bachelor of Science - Exercise Science and Wellness
Jacksonville State University
Jacksonville, AL01.2010
Skills
- Operational Strategy Development
- Project Management
- Quality Control
- Logistics and Supply Chain Management
- Strategic Planning
- Process Improvement
- Budgeting and Financial Analysis
- Performance Improvement and KPIs
- Stakeholder & Vendor Relations
- Team Building & Leadership
- Change Management
Certification
- Lean Six Sigma
- OSHA 10
Timeline
Regional Area Manager
Vorto
09.2024 - Current
Director of Field Operations
Nanolumens
12.2022 - 09.2024
Transportation Operations Manager
Amazon
04.2020 - 12.2022
Operations Manager
Amazon
04.2017 - 04.2020
Chemical Officer
US Army
12.2010 - 04.2020
Bachelor of Science - Exercise Science and Wellness
Jacksonville State University
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