Shawn D. Jackson Jr.
Atlanta,GA
Summary
Results-driven Dispatch and Logistics professional with 4+ years of experience in fleet management, installation coordination, and route optimization. Proven ability to manage high-volume scheduling, coordinate technicians and drivers, and ensure on-time service delivery. Skilled in dispatch systems, call center operations, and real-time problem resolution.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fleet Dispatcher
Garcia Transportation LLC
01.2026 - Current
- Coordinate daily fleet operations and dispatch drivers
- Monitor driver hours, vehicle maintenance, and fuel usage
- Communicate route changes and delays in real time
Installation Coordinator
Kemco / AmeriServe
06.2023 - 01.2026
- Scheduled and dispatched installation appointments ensuring timely completion
- Optimized routes and managed work orders
- Quickly resolved scheduling conflicts and customer concerns
- Maintained accurate records, documentation, and reports to support operational compliance
Fleet Dispatcher
Volume Transportation
08.2020 - 01.2023
- Coordinated daily fleet operations
- Tracked deliveries and ensured on-time performance
- Managed compliance and maintenance tracking
- Managed multiple task simultaneously while maintaining accuracy and meeting deadlines
Education
High School Diploma -
Stephenson High School
Skills
- Dispatch & Scheduling
- Route Optimization
- Fleet Management
- Installation Coordination
- Logistics Operations
- Customer Service
- Conflict Resolution
- Call Center Operations
- Work Order Management
- DOT Compliance
- Documentation & Reporting
Certification
Year Up Greater Atlanta – July 2020
Timeline
Fleet Dispatcher
Garcia Transportation LLC
01.2026 - Current
Installation Coordinator
Kemco / AmeriServe
06.2023 - 01.2026
Fleet Dispatcher
Volume Transportation
08.2020 - 01.2023
High School Diploma -
Stephenson High School