Shawn Dorsey
Oklahoma City,OK
Summary
Dynamic professional with a proven track record at Sonesta Simply Suites, excelling in staff management and customer service. Skilled in training and mentoring, I implemented cost-saving measures that enhanced departmental efficiency. A reliable team player, I thrive in fast-paced environments, ensuring optimal guest satisfaction while maintaining high operational standards.
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
8
8
years of professional experience
Work History
Supervisor
Sonesta Simply Suites
07.2024 - 11.2025
- Supervised daily operations ensuring optimal guest satisfaction and service quality.
- Trained and mentored new staff on hotel policies and procedures.
- Managed inventory levels to maintain efficient supply chain operations.
- Implemented cost-saving measures that improved departmental efficiency.
Delivery Driver
A&E Logistics
02.2021 - 04.2023
- Operated delivery vehicle efficiently across designated routes to ensure timely service.
- Maintained accurate records of deliveries and customer interactions for operational transparency.
- Inspected vehicle regularly to uphold safety standards and reduce maintenance issues.
- Collaborated with dispatch team to optimize delivery schedules and improve route efficiency.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Construction Worker
Life Time
05.2018 - 01.2021
- Operated heavy machinery to support construction projects efficiently.
- Followed safety protocols to maintain a safe work environment.
- Assisted in the installation of structural components and fixtures.
- Collaborated with team members to ensure project timelines were met.
- Trained new workers on tools, techniques, and safety procedures.
Education
High School Diploma -
Altus High School
Altus, OK05-2008
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Team building
- Coaching and mentoring
- Multitasking
- Self motivation
- Reliability
Timeline
Supervisor
Sonesta Simply Suites
07.2024 - 11.2025
Delivery Driver
A&E Logistics
02.2021 - 04.2023
Construction Worker
Life Time
05.2018 - 01.2021
High School Diploma -
Altus High School