Shawn Florence
Warren,IL
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
10
10
years of professional experience
Work History
Front End Team Lead
Walmart
01.2023 - 09.2023
- Monitored cash drawers in 15 checkout stations to verify adequate cash supply.
- Maintained accurate records of sales and financial transactions.
- Mentored team members to enhance professional development and accountability in workplace.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
General Manager
Happy Joes
12.2021 - 01.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Trained and guided team members to maintain high productivity and performance metrics.
Assistant Manager
McDonalds
08.2018 - 09.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Warehouse Associate
CoreMark
07.2017 - 08.2018
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Cavalry Scout (19D)
US Army
04.2013 - 06.2017
- Operated wheeled and tracked vehicles and communications equipment.
- Educated newer members on platoon inner workings, answered questions and provided advice on daily duties.
- Skilled at working independently and collaboratively in a team environment.
- Prepared mission equipment for deployment and secured vehicles prior to transport.
Education
GED -
Kentwood High School
Covington, WASkills
- Problem-Solving Skills
- Operational Standards
- Goals and Performance
- Manage Employees
- Recruitment and Training
- Inventory Counts
- Financial Recordkeeping
- Motivational Leadership
- Workflow Management
- Conflict Management
Timeline
Front End Team Lead
Walmart
01.2023 - 09.2023
General Manager
Happy Joes
12.2021 - 01.2023
Assistant Manager
McDonalds
08.2018 - 09.2021
Warehouse Associate
CoreMark
07.2017 - 08.2018
Cavalry Scout (19D)
US Army
04.2013 - 06.2017
GED -
Kentwood High School
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