Shawn Gagnon

Look at jobs to quote, come up with design or solution to problem, quote job, sell job, schedule and manage manpower, materials, equipment, make sure customer is satisfied, invoice jobs.

• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Manage a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.

• Vermont Lead instructor from 2006 to 2012. Started Vermont apprentice program.
• I taught everything necessary to help apprentices and journeyman perform their jobs.
• The following classes are classes I have taught over the years of employment as an instructor.
• Welding
• HVAC shop layout, fabrication and install
• Architectural Sheet Metal
• Testing, adjusting and balancing
• Drafting, sketching, measuring
• Blue print reading
• Duct Leakage testing
• Foreman training
• ICB HVAC fire life safety technician certification
• ICB Smoke Control technician certification
• ICB Ventilation Verification IAQ technician certification
• Bias and Belonging
• NFPA 51B Hot Work Safety
• Infectious Control Risk Assessment
• MA. sheet metal license test preparation
• CT. sheet metal license test preparation
• Mechanical assembler required skills
• Safety
• signal & rigging
• Classroom, Core, Math, Industrial, HVAC design, ductulator.

I was a welder/precision layout/fabricator. I also designed, measured, fabricated and installed sheet metal and industrial jobs.

• Contributed to the company''s reputation for excellence by consistently adhering to established safety standards and producing high-quality workmanship on all projects.

Royal Steam was a small sheet metal contractor. I did my whole apprenticeship at that shop. I was well trained in measuring, fabricating and installation of duct work and was the welder for sheet metal in the company at that time.