Shawn Goins
Five Star Mini Storage
Lemoore,CA
1
Language
1
Certification
29
years of professional experience
Experienced and accomplished customer service with 40+ years of experience looking to leverage extensive background in people skills and leadership and organization skills. Willing to relocate: Anywhere Authorized to work in the US for any employer
Work History
Manager
4 Years 1 Month- Manage the operation and provide sales assistance, answer calls, collect rent,make collecting call on past due tenants.
- Developed marketing strategies to effectively showcase property features to potential clients.
- Trained employees and oversaw daily operations to ensure efficient service delivery.
Manager
6 Years 4 Months- Managed operations and provided sales assistance, answered calls to collect rent and late fees, enhancing customer satisfaction.
- Promoted property features to attract potential tenants.
- Trained employees to ensure effective oversight of operations, fostering a knowledgeable team.
- Interact with customers and sell products.
- Ensuring that the storage unit is clean and that security systems are functioning.
- Performed property inspections and conducted general maintenance to uphold safety and operational standards.
Pressure Washer
8 Years 11 Months- Cleaned various commercial and residential properties to ensure high cleanliness standards.
- Clean windows and storefront entrances.
- Restored and maintained sidewalks and storefronts to ensure safety and aesthetic appeal.
- Assist manager with interviewing, hiring, and training employees according to company guidelines.
Assist Manager
4 Years- Displayed and rented storage units to customers, ensuring optimal occupancy.
- Selling and stocking Merchandise.
- Processed daily bank deposits to maintain accurate financial records.
- Prepare daily and weekly and monthly reports.
- Maintained sales records and balanced petty cash to ensure financial accuracy.
- Training and evolution of all personnel.
- Facilitated U-Haul truck rentals for customers.
- Cleaned office hallways and grounds regularly.
Manager
3 Years 11 Months- Oversee all delinquency accounts and collection.
- Conduct competitive marketing surveys and track all pricing.
- Record revenue and post.
- Transferred lease agreements between tenants and property management.
Front Desk Clerk/ Night Auditor
5 Years 2 Months- Assist guests and travel agent in confirming future reservations.
- Handled all incoming overseas faxes promptly.
- Coordinated reservations for group block rooms effectively.
- Maximized hotel occupancy through effective management of room availability and bookings.
- Intake all hotel revenue from restaurant, banquet plus all credit cards and direct billing.
- Processed hotel revenue from restaurant, banquet, credit cards, and direct billing, ensuring accurate financial records.
Education
GED
Skills
Operational Oversight
Sales Management
Guest Services
Customer service leadership
Assistant Manager Experience
Night Audit
Front Desk
Cash Handling
Pricing
Auditing
Facility Maintenance
Cleaning skills
Microsoft Word
Certification
Driver's License
Languages
English
Elementary
Timeline
Manager
Five Star Mini Storage
08.2022 - CurrentRead More
Manager
Security self Storage
02.2016 - 06.2022Read More
Pressure Washer
Power Washing Service
04.2006 - 03.2015Read More
Assist Manager
Shurgard Storage
05.2002 - 05.2006Read More
Manager
Check into Cash
10.1998 - 09.2002Read More
Front Desk Clerk/ Night Auditor
Radisson Hotel
06.1997 - 08.2002Read More
Sierra Nevada Job Corb
GED
Read More
Personal Information
- Availability: Willing to relocate: Anywhere
- Work Permit: Authorized to work in the US for any employer