Summary
Overview
Work History
Education
Skills
Timeline
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Shawn Gonzalez

Harlingen,TX

Summary

Dynamic Team Leader at SABS Candy Shop with a proven track record in enhancing customer satisfaction through innovative problem-solving and exceptional service. Skilled in cash handling and inventory management, I foster a collaborative environment while training staff to excel. Committed to operational excellence and delivering results that exceed expectations.

Overview

2
2
years of professional experience

Work History

Team Leader

SABS Candy Shop
Harlingen, TX
03.2023 - 05.2025
  • Managed household errands and other essential duties.
  • Exceeded customer satisfaction by finding creative solutions to problems, along with resolving customer complaints professionally, in accordance with company policy.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Operated equipment and machinery according to safety guidelines.
  • Stocked shelves with merchandise when needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.

Education

High School Diploma -

Harlingen High School
Harlingen, TX
05-2025

Skills

  • Customer service
  • Cash handling
  • Problem solving
  • Team building
  • Sales support
  • Inventory management
  • Staff training

Timeline

Team Leader

SABS Candy Shop
03.2023 - 05.2025

High School Diploma -

Harlingen High School

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