Shawn Gordon
Claremore
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
7
7
years of professional experience
Work History
Sales Coordinator
Crawford Electric
Tulsa
10.2022 - Current
- Processed orders received from customers within specified timelines.
- Collaborated with internal teams such as marketing, finance and operations departments in order to ensure successful execution of projects from start to finish.
- Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
- Maintained accurate records of sales activity and generated reports for management review.
- Supported sales team by delivering current territory sales data and costing information.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
Extrusion Operator
Transcontinental
Catoosa
10.2019 - 10.2022
- Followed written instructions from supervisors regarding product specifications and production requirements.
- Kept records of scrap material generated during production runs.
- Performed regular maintenance on machines such as lubricating moving parts and replacing worn components.
- Adjusted machine settings to control speed, temperature, pressure and other variables as needed.
- Adjusted feed rates and monitored material flow during the extrusion process.
- Trained new employees on proper operation of extrusion machinery.
Receiver
Baker Hughes Centrilift
Claremore
02.2018 - 08.2019
- Assisted in unloading trucks and stocking shelves with received merchandise.
- Received and verified incoming shipments for accuracy of items, quantities, and condition.
- Organized goods according to established procedures for efficient retrieval during order fulfillment process.
- Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload, and move materials.
- Ensured that all safety protocols were followed at all times while working in the warehouse environment.
- Collaborated with team members to develop efficient solutions for material handling needs.
Education
Associates - Business Management
Rogers State University
Claremore, OK05-2018
Skills
- Order processing
- Sales reporting
- Collaboration
- Conflict resolution
- Time management
- Attention to detail
- Project coordination
- Inventory management
- Customer service
- Microsoft Excel
Timeline
Sales Coordinator
Crawford Electric
10.2022 - Current
Extrusion Operator
Transcontinental
10.2019 - 10.2022
Receiver
Baker Hughes Centrilift
02.2018 - 08.2019
Associates - Business Management
Rogers State University