Shawn Gowen
Richmond,VA
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
22
22
years of professional experience
Work History
Server
Mc'Lean's Restaurant
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Galaxy Diner
10.2017 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
River City Diner
06.2013 - 08.2017
- Take and fill guest orders, refills of beverages as needed
- Handle money from start to finish of shift
- Clear and set tables
- Complete assigned side work.
Server
Major Willy Mayo's
01.2012 - 05.2013
- Take and fill guest orders, refills of beverages as needed
- Handle money from start to finish of shift
- Clear and set tables
- Complete assigned side work.
Server
Byram's Lobster House
03.2010 - 06.2011
- Take and fill guest orders, refills of beverages as needed
- Clear and set tables
- Complete assigned side work.
Server
Olive Garden
12.2007 - 02.2010
- Take and fill guest orders, refills of beverages as needed
- Handle money from start to finish of shift
- Suggestively sell different wines
- Complete assigned side work.
Server
Ruby Tuesday
06.2005 - 10.2007
- Take and fill guest orders, refills of beverages as needed
- Handle money from start to finish of shift
- Clear and set tables
- Complete assigned side work.
Server
Chili's
08.2003 - 06.2005
- Take and fill guest orders, refills of beverages as needed
- Handle money from start to finish of shift
- Clear and set tables
- Complete assigned side work.
Server
Darryl's
11.2002 - 05.2003
- Take and fill guest orders, refills of beverages as needed
- Handle money from start to finish of shift
- Clear and set tables
- Complete assigned side work.
Education
Meadowbrook High
Richmond, VA01.1994
Skills
Twenty five years food service experience Understanding of up-selling and add-ons Proficient with pacing of meals, and satisfying guests needs Have worked with micros, squirrel, hand held and hand written orders Punctual and accountable
Timeline
Server
Mc'Lean's Restaurant
08.2023 - Current
Server
Galaxy Diner
10.2017 - 03.2023
Server
River City Diner
06.2013 - 08.2017
Server
Major Willy Mayo's
01.2012 - 05.2013
Server
Byram's Lobster House
03.2010 - 06.2011
Server
Olive Garden
12.2007 - 02.2010
Server
Ruby Tuesday
06.2005 - 10.2007
Server
Chili's
08.2003 - 06.2005
Server
Darryl's
11.2002 - 05.2003
Meadowbrook High
Similar Profiles
Sara AssebbaneSara Assebbane
Waitress at Family Restaurants (2 locations) Pasta Bella Restaurant/ Sahara Restaurant MullingarWaitress at Family Restaurants (2 locations) Pasta Bella Restaurant/ Sahara Restaurant Mullingar
Helen De MeioHelen De Meio
Waiter at Avalon Restaurant and Bowery RestaurantWaiter at Avalon Restaurant and Bowery Restaurant
TEZDZHAN TURGAY SYULEYMANTEZDZHAN TURGAY SYULEYMAN
Depot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANTDepot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANT
Aashna BoolchandaniAashna Boolchandani
Shift Leader at Nautical BowlsShift Leader at Nautical Bowls
Kimberly TylerKimberly Tyler
General Manager at Noodles & CompanyGeneral Manager at Noodles & Company