Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shawn Greene

Burtonsville,MD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced with efficient route planning and timely delivery of medications. Utilizes excellent organizational skills to manage multiple deliveries and ensure accuracy. Knowledge of safe handling procedures and regulatory compliance to maintain high standards in pharmaceutical transport.

Diligent Medical Courier with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

16
16
years of professional experience

Work History

Local Medical Equipment Delivery Driver

Rotech Healthcare Inc.
01.2023 - 03.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.

Medical Courier

Couriers DC
03.2022 - 01.2023
  • Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
  • Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
  • Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
  • Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
  • Minimized errors in specimen handling by adhering to established guidelines for labeling, packaging, and temperature control requirements.
  • Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
  • Supported team members during high-volume periods or absences by covering additional routes when necessary.

General Laborer

Navis Pack and Ship
09.2015 - 01.2018
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Notified supervisors of defective equipment or material.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Performed quality checks on products and materials to identify any defects.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Improved worksite safety by consistently adhering to established protocols and regulations.

Epoxy Technician

Durex Coverings
01.2008 - 04.2014
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Optimized system performance thorough testing and analysis.
  • Streamlined processes by implementing efficient workflows and improving technician training programs.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Improved system efficiency by implementing regular maintenance schedules for all technical equipment.

Education

High School Diploma -

Lake Clifton, High School
Baltimore, MD

Skills

  • Optimistic outlook

  • Strategic issue analysis

  • Cross-functional teamwork

  • Organizational time strategies

  • Meticulous attention to detail

  • Flexible in problem-solving

  • Consistently trustworthy

  • Proficient in task prioritization

  • Effective written communication

Accomplishments


  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 5 staff members.

Timeline

Local Medical Equipment Delivery Driver

Rotech Healthcare Inc.
01.2023 - 03.2024

Medical Courier

Couriers DC
03.2022 - 01.2023

General Laborer

Navis Pack and Ship
09.2015 - 01.2018

Epoxy Technician

Durex Coverings
01.2008 - 04.2014

High School Diploma -

Lake Clifton, High School

Similar Profiles

CREATE PROFILE