Shawn Greene
Albuquerque,NM
Summary
Dynamic and reliable professional with extensive experience in logistics and customer service, notably at Walmart. Proven expertise in truck unloading and pallet jack operation, enhancing workflow efficiency. Strong adaptability and commitment to safety, consistently achieving timely deliveries and maintaining high customer satisfaction. Recognized for effective teamwork and problem-solving skills.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Manager
New Mexico Scuba Center
04.2006 - Current
- Assist customers in making informed decisions regarding purchasing equipment, and scheduling training.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Developed and executed strategies that effectively communicated brand values, increasing brand recognition.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Maximized performance by monitoring daily activities and mentoring team members.
Truck Unloader
Walmart
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Handled packages with care while transporting from truck to loading dock.
- Sorted and properly arranged items.
- Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
- Unloaded packages with care and placed in proper staging area.
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
- Cashier
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Loaded packages onto pallets and into staging areas as directed.
- Worked with team members to move and load cargo properly and safely.
Courier
Sutin, Thayer, & Brown
- Handled the proper filing of court documents at Metro, State, & Federal courts.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Performed clerical duties that help daily operations.
Delivery Driver
Iron Mountain
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Improved delivery accuracy by diligently checking orders before departure.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
Education
Liberal Arts
CNM
Albuquerque, NMHigh School Diploma -
Manzano High School
Albuquerque, NM05-1994
Skills
- Warehouse safety procedures
- Truck unloading
- Adaptable to change
- Truck loading
- Pallet jack operation
- Shipping and receiving
- Sorting and stacking
- First aid training
- Shelf stocking
- Hand-eye coordination
- Workplace safety
- Packaging equipment
- Item transportation
- Strong math skills
- Reading comprehension
- Adherence to deadlines
- Weight distribution awareness
- Stock replenishment
- Package and pallet staging
- Loading and unloading
- Package handling
- Inventory sorting
- Shipment preparation
- Hand truck operation
- Forklift operation
- Shrink wrapper use
- Pallet jack safety
- Box truck operations
- Reliability
Accomplishments
I was forklift certified while I was employed at Walmart.
I have experience on cherry picker lifts.
I have extensive cashier experience through multiple previous employments.
I have experience with using pallet jacks.
Certification
- Forklift operator, Walmart
- Various instructor level certifications for scuba diving
Timeline
Manager
New Mexico Scuba Center
04.2006 - Current
Truck Unloader
Walmart
Courier
Sutin, Thayer, & Brown
Delivery Driver
Iron Mountain
Liberal Arts
CNM
High School Diploma -
Manzano High School