Shawn Hall
Maryland Heights,Missouri
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Asset Protection Investigator
Walmart
12.2022 - 08.2023
- Viewed store CCTV, alarm and exception reporting systems to monitor activity and detect theft.
- Identified, reported and resolved safety issues, inventory shortages, cash handling concerns and theft.
- Conducted shortage control, asset protection and safety inspections and audits with accurate documentation of results and potential or existing hazards.
- Initiated and led asset protection theft investigations following SOP.
- Performed security walks around store to monitor employee and customer activities.
- Interviewed employees and suspects and drafted reports to assist law enforcement.
- Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
Digital Shopper
Walmart
10.2021 - 04.2022
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Loaded and unloaded orders at customer's homes or locations.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
No Degree - Criminal Justice
Lane College
Jackson, TN04.2023
High School Diploma -
University City Sr. High School
University City, MO05.2019
Skills
- Video Surveillance Proficiency
- Time Management
- Critical Thinking
- Security Training
- Systems Analysis
- Store Auditing
- Safety and Security Enforcement
- Shoplifter Detention
- Customer Experience
Timeline
Asset Protection Investigator
Walmart
12.2022 - 08.2023
Digital Shopper
Walmart
10.2021 - 04.2022
No Degree - Criminal Justice
Lane College
High School Diploma -
University City Sr. High School
Similar Profiles
Dawson HyattDawson Hyatt
Overnight Stocker at WalmartOvernight Stocker at Walmart
Rachel ChristopherRachel Christopher
Spark Driver at WalmartSpark Driver at Walmart
Giovonni MoralesGiovonni Morales
Grocrey Associate at WalmartGrocrey Associate at Walmart
Rashaad FosterRashaad Foster
Stocker at WalmartStocker at Walmart
Jonathan RileyJonathan Riley
Technical Product Analyst at EquifaxTechnical Product Analyst at Equifax