Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawn Hoover

Ephrata,PA

Summary

Results-driven Human Resources Business Partner skillful in strategic planning, policy integration and performance improvements. Always pursuing ways to maximize efficiency, employee satisfaction and cost savings.

Overview

21
21
years of professional experience

Work History

Human Resources Business Partner

Chewy.com
04.2022 - 02.2024
  • Managed the HR team of HRS's and HRA's to provide support to the fulfillment center's team members.
  • Administered leave of absences and accommodations including FMLA, personal, medical leaves and ADA.
  • Conducted investigations including but not limited to discrimination, harassment, team member conflicts, and inappropriate conduct.
  • Provided support to the operations leadership team with their professional development.
  • Conducted interviews, evaluations, suspensions and terminations.
  • Accountable for team member retention and attrition rates for the fulfillment center and to be in line with the company expectations.
  • Established succession planning processes to ensure leadership continuity within the company.
  • Responsible for team member engagement activities and leadership involvement.
  • Worked with the corporate compensation team to administer bonus programs, evaluate job offer exceptions and complete market salary analysis to price new positions.


Line Production Manager

CarMax
09.2018 - 02.2022
  • Oversaw the reconditioning process (lean production system), directly managing two salaried managers which provided vehicles for 4 Carmax locations. I directly managed 60 associates and indirectly managed 140 location associates
  • Accountable for hitting shift and total production targets daily, weekly and monthly.
  • Provided associate HR support by administering leaves, development, staffing, promotions, evaluations, terminations, workman's compensation, investigations, and engagement activities.
  • Administered regular audits on OSHA compliance guidelines.
  • Regularly conducted problem solving activities to increase efficiency and reduce cost.

Store Co-Manager

Wal-Mart Supercenter
06.2012 - 09.2018
  • Directly managed 12 salaried managers and indirectly managed over 350 associates.
  • Accountable for total store operations including sales, merchandising, profit and loss, customer satisfaction, forecasting, problem solving and accounting activities.
  • Conducted HR activities including leaves administration, workman's compensation, staffing, evaluations, orientations, terminations, investigations (harassment, discrimination, associate conflicts etc.._), manager development.
  • Completed regular compliance audits for food safety, OSHA and other state, local and federal regulations.
  • Successfully completed a 5 month interim store manager assignment to company expectations.

Assistant Manager

Wal-Mart Supercenter
10.2002 - 06.2012
  • Worked in several super centers including Hanover, East and West York and Ephrata PA.
  • I managed on average 4 department managers at a time and oversaw every area of the store during my tenure including fresh areas, hardlines, homelines, entertainment, grocery, consumables, and softlines. I indirectly managed between 350-550 associates.
  • Accountable for the sales and profit for my specific areas I managed. I also was responsible for total store operations including effective execution of store conditions, project execution and customer satisfaction.
  • Conducted HR activities including staffing, orientations, evaluations, associate development, terminations.
  • Completed regular compliance audits for food safety, OSHA and other state, local and federal regulations.
  • Worked with the store planning team (store remodels) on several assignments for successful completion of local store remodels.
  • Successfully planned, executed, and completed a regional inventory project which reduced backroom inventory levels by 40% and reducing out of stock items by 60% which lead to my promotion to co-manager.

Education

Bachelor of Arts - Sociology With A Minor in Business Administration

Millersville University
Millersville
05.1998

Skills

  • Computer skills- Kronos, Workday, Microsoft Office, Zoom, Marketpay, various company specific programs for HR administration, inventory control and work order execution
  • Conflict resolution
  • Staff Management
  • Conducting employee surveys
  • Policy Implementation
  • Compensation design
  • Retention Strategies
  • Training Needs Analysis
  • Succession Planning
  • Exit Interviews and Processes
  • Benefits Administration
  • HR analytics
  • Recruitment
  • Coaching leadership

Timeline

Human Resources Business Partner

Chewy.com
04.2022 - 02.2024

Line Production Manager

CarMax
09.2018 - 02.2022

Store Co-Manager

Wal-Mart Supercenter
06.2012 - 09.2018

Assistant Manager

Wal-Mart Supercenter
10.2002 - 06.2012

Bachelor of Arts - Sociology With A Minor in Business Administration

Millersville University

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Shawn Hoover