Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Shawn Horne

Arlington,TX

Summary

Detail-oriented professional with strong customer service skills. Recognized for effective communication and problem resolution, consistently delivering high customer satisfaction through friendly and knowledgeable service.

Overview

1
1
Certification
3
3
years of professional experience

Work History

O'reilly's part

Parts Specialist
Kilgore, Texas
10.2025 - 03.2026
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained updated knowledge through continuing education and advanced training.
  • Completed day-to-day duties accurately and efficiently.

Restaurant Waiter

Maria's Mexican Restaurant
Kilgore, TX
10.2022 - 06.2023
  • Delivered attentive service to customers in person and over the phone, enhancing their dining experience.
  • Engaged customers through effective interpersonal skills, fostering positive relationships and encouraging repeat visits.
  • Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
  • Operated a variety of machinery and tools safely and efficiently.

Education

High School Diploma -

Overton
Overton, TX
05-2026

Skills

  • Customer service
  • Team collaboration
  • Effective communication
  • Time management
  • Problem resolution
  • Attention to detail
  • Cash handling
  • Conflict management
  • Friendly, positive attitude
  • Task prioritization
  • Multitasking
  • Dependable and responsible
  • First Aid/CPR
  • Analytical and critical thinking
  • Cultural awareness
  • Medical terminology
  • Medical terminology proficiency
  • CPR
  • Professionalism and ethics
  • Human anatomy and physiology
  • First aid
  • Wound care and irrigation
  • Simple dressings
  • Specimens collection and processing
  • Laboratory specimen collection
  • Anatomy and physiology
  • Quick problem solver
  • Electronic health records
  • Electrocardiography (EKG)

Certification

  • Clinical Medical Assistant

Accomplishments

  • Graduating with Honors 2026

Timeline

O'reilly's part

Parts Specialist
10.2025 - 03.2026

Restaurant Waiter

Maria's Mexican Restaurant
10.2022 - 06.2023

High School Diploma -

Overton
Shawn Horne