Shawn Johnson
Vancouver,WA
Summary
Dynamic managing member with over 10 years of experience in operational management and training development. Proven ability to cultivate strong client relationships and implement quality control measures, leading to improved satisfaction and service consistency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Managing Member
Admirable Cleaning Solutions
Gresham, Oregon
08.2014 - 11.2025
- Oversaw daily operations of cleaning crew, ensuring efficient service delivery.
- Created training programs for new staff on cleaning protocols to enhance team effectiveness.
- Ensured compliance with safety standards and best practices in cleaning.
- Implemented quality control measures to enhance service consistency.
- Built and maintained client relationships to address concerns and boost satisfaction.
Education
Bachelor of Science - Software Development
Western Governors University
Salt Lake City, UT04.2021
Skills
- Client relationship management
- Operational management
- Resource allocation
- Quality assurance
- Safety compliance
- Training development
- Effective communication
- Empathy and understanding
Certification
CompTIA Project+
Timeline
Managing Member
Admirable Cleaning Solutions
08.2014 - 11.2025
Bachelor of Science - Software Development
Western Governors University