Shawn Joyce
Chatham,NY
Summary
Results-driven fundraising and donor engagement professional with extensive experience in nonprofit development, donor cultivation, and strategic fundraising initiatives. Utilizing data analytics, CRM software, and targeted outreach strategies to improve donor retention, boost giving levels, and spearhead impactful fundraising campaigns. Proficient in relationship management, budget oversight, and cross-departmental collaboration to advance institutional goals. Proactive and strategic thinker dedicated to philanthropy, with a proven record of enhancing stakeholder engagement.
Overview
9
9
years of professional experience
Work History
Annual Giving Officer
Rensselaer Polytechnic Institute
06.2023 - Current
- Create, cultivate and maintain relationships with donors, prospects, and stakeholders
- Analyze donor data to identify trends and opportunities
- Utilize CRM software to track donor interactions and contributions effectively
- Collaborate cross departmentally to promote giving initiatives
- Develop targeted donor segmentation strategies to enhance engagement and giving
- Implement strategies for donor retention and upgrade giving levels
- Travel monthly to engage, solicit or steward prospects
Donor Engagement Manager
Kripalu Center for Yoga & Health
01.2022 - 06.2023
- Create and drive donor identification & outreach processes utilizing data mining and prospect research tools leading to a 50% increase in donor touchpoints over the previous year
- Create and manage direct mail appeals and processes resulting in increased donor retention and conversion from first to second time gifts
- Manage department budget
- Engage local community in fundraising activities leading to increased community support, networking expansion, & $50k in new gifts and pledges
- In partnership with CEO and Executive Director of Development, create six figure prospect lists and corresponding major gift strategies that include cultivation, service opportunities, & stewardship goals
- Collaborate interdepartmentally to ensure accurate tracking of impact data for foundational support pieces
- Assume primary responsibility for Raiser’s Edge database administration & management before transition to SalesForce.
- Develop and maintain appeal, department project schedules, and milestone timelines
Development Associate
Caron Treatment Centers
01.2018 - 01.2022
- Identify high-capacity donors and missed opportunities using CRM software and research resources
- Organize & participate in high-capacity pipeline meetings to discuss donor cultivation and major gift strategy leading to an overall fundraising goal of $20 million per year
- In partnership with CDO & development VP, Create criteria for high-capacity pipelines
- Work alongside CEO and executive leadership to create a culture of philanthropy at home and in regional areas
- Research potential donors and provide clear, detailed reports to regional fundraisers
- Inter-organizational fundraising through managing the annual employee campaign raising over $500k in the last four years
- Actively participate in event planning for regional galas, community breakfasts and other fundraising activities
- Provide administrative support to regional fundraisers through portfolio management and prospect record maintenance
- Write communications for gift acknowledgement & Direct mail purposes
- On board new staff with Raisers Edge and SalesForce fundamentals training
- Collaborate with CDO, development VP and executive leadership to develop meaningful employee and donor recognition programs
- Work with Regional Vice Presidents to ensure continuation of moves management system with regard to potential and current prospects
Counselor Assistant
Caron Treatment Centers
01.2016 - 01.2018
- Implement clinical directives passed on from primary therapists and coordinate care with a multidisciplinary team
- Meet with families and patients upon admission to facilitate orientation and conduct facility tours
- Engage in clinical team meetings to provide patient updates
- Present specialty meetings and lectures related to substance use disorder
- Maintain excellent multitasking and time management skills to effectively oversee services during day-to-day operations
Skills
- Microsoft Word Proficiency
- Excel Proficiency
- Presentation Software Proficiency
- Strategic Project Oversight
- Prospect Research
- Administrative support
- Data-Driven Prospect Analysis
- Comprehensive Stewardship Strategy
- Raisers Edge Database Management
- Salesforce Proficiency
- Event Coordination
- Organizational Development Fundraising
- Prospective Donor Development
- Direct Mail Campaign Assistance
- Gift Acknowledgment
- Persuasive Appeal Drafting
- SQL Proficient
Timeline
Annual Giving Officer
Rensselaer Polytechnic Institute
06.2023 - Current
Donor Engagement Manager
Kripalu Center for Yoga & Health
01.2022 - 06.2023
Development Associate
Caron Treatment Centers
01.2018 - 01.2022
Counselor Assistant
Caron Treatment Centers
01.2016 - 01.2018
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