Shawn Kingston
Windsor,ON
Summary
Experienced leader with advanced supervisory, team building, and customer service skills. Known for strong motivation and problem-solving abilities. Exceptional interpersonal skills enable effective unsupervised work and quick mastery of new skills. Expertise in driving company success through positive changes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Asset Protection Specialist
The Home Depot Inc
Windsor, ON, Ontario
02.2024 - Current
- Investigated shoplifting cases by analyzing surveillance footage, interviewing witnesses, and taking appropriate action against suspects.
- Collaborated with external organizations such as police departments or local authorities regarding security matters.
- Maintained compliance with policies and procedures by conducting regular store operation audits.
- Ensured precise documentation of all incident reports, accident reports, and criminal activity within the store.
Police Recruit
Nishnawbe Aski Police Service
Thunder Bay, ON
08.2023 - 12.2023
- Successfully completed Basic Constable Training at the Ontario Police College
- Diploma and transcript successfully attained
- Achieved the PREP pin by attaining a score of over 90% on the fitness assessment.
- Honored as athlete of the week
- Successfully completed diverse trainings, with a particular focus on understanding and supporting Indigenous populations.
- Mastered techniques such as de-escalation and interpersonal communication while also gaining expertise in non-violent crisis intervention and key safety measures.
Security Supervisor
Allied Universal
Sudbury, ON
07.2022 - 08.2023
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols
- Monitored security operations to ensure compliance with established procedures and standards
- Developed strategies for mitigating risks associated with physical security elements such as locks, cameras, alarms
- Collaborated closely with law enforcement agencies to aid during investigations or emergencies
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
Plasma Coordinator
Canadian Blood Services
Sudbury, ON
05.2022 - 03.2023
- Assisted in developing strategies to increase community engagement with the organization's mission
- Provided guidance on how to best utilize available resources to maximize the impact of volunteer work
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes
- Participated in college career fairs to recruit top talent for current openings within the organization
- Led advertising campaigns, grassroots marketing efforts, and high-impact presentations to promote recruiting strategies.
Bus Operator/Supervisor of Operations
GOVA Transit
Sudbury, ON
08.2020 - 04.2022
- Approached customers and engaged in conversation through use of effective interpersonal and people skills
- Enforced fare collection policies by collecting fares from passengers
- Managed roughly 30-40 active drivers and the entire city transit operation while supervising
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Security Guard
G4S Secure Solutions
Sudbury, ON
06.2019 - 08.2020
- Warned persons of rule infractions or violations and evicted violators from premises
- Developed emergency response plans for various scenarios including natural disasters, medical emergencies, fires
- Responded to medical emergencies before paramedic and law enforcement arrival
- Investigated suspicious activity and reported findings to management
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Restaurant Manager
Domino's Pizza
Sudbury, ON
02.2012 - 05.2019
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control
- Managed accounts payable, accounts receivable and payroll
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Checked with guests to get feedback on food served, resolve issues, bring additional items, and refill beverages.
Education
Post-Degree Certificate in Human Resource Management -
Cambrian College of Applied Arts and Technology
Greater Sudbury, ON04.2023
Post-Degree Certificate in Addictions and Mental Health -
Cambrian College of Applied Arts and Technology
Greater Sudbury, ON06.2022
Associate of Arts in Police Foundations -
Cambrian College of Applied Arts and Technology
Greater Sudbury, ON04.2021
High School Diploma -
Lockerby Composite School
Sudbury, ON06.2011
Skills
- Bilingual
- Community Engagement
- Interpersonal Skills
- Critical Thinking Abilities
- Excellent Communication Skills
- De-Escalation Techniques
Certification
- Business Development Foundations
- Advanced Business Development Communication and Negotiation
- The Three Pillars of Effective Communication
- Building a Branded Local Community
- Leading When You're Not in Charge
- How to Organize Your Time and Your Life
Volunteer Experience
- Kitchen Helper - Downtown Mission Windsor
- Basketball Coach - Special Olympics
- Soccer Coach - Valley East Soccer
- Donor Centre - Canadian Blood Services
References
References available upon request.
Timeline
Asset Protection Specialist
The Home Depot Inc
02.2024 - Current
Police Recruit
Nishnawbe Aski Police Service
08.2023 - 12.2023
Security Supervisor
Allied Universal
07.2022 - 08.2023
Plasma Coordinator
Canadian Blood Services
05.2022 - 03.2023
Bus Operator/Supervisor of Operations
GOVA Transit
08.2020 - 04.2022
Security Guard
G4S Secure Solutions
06.2019 - 08.2020
Restaurant Manager
Domino's Pizza
02.2012 - 05.2019
Post-Degree Certificate in Human Resource Management -
Cambrian College of Applied Arts and Technology
Post-Degree Certificate in Addictions and Mental Health -
Cambrian College of Applied Arts and Technology
Associate of Arts in Police Foundations -
Cambrian College of Applied Arts and Technology
High School Diploma -
Lockerby Composite School
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