Summary
Overview
Work History
Education
Skills
Athletics
Timeline
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Shawn Koontz

Customer Care/General Employee
Cocoa,FL

Summary

Reliable and upbeat worker successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Enthusiastic employee eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks and objectives and achieving company goals. Motivated to learn, grow and excel in current work force.

Overview

4
4
years of post-secondary education

Work History

Package Handler / Runner

FedEx Ground
Cocoa, FL
05.2021 - Current
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assisted driver with package delivery during busy periods, developing new skills while boosting delivery efficiency.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Read shipping labels and requisitions to determine items to be moved, gathered or distributed.

Education

High School Diploma -

Space Coast Junior/Senior High School
Cocoa, FL
08.2017 - 06.2021

Skills

    Reading comprehension

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Athletics

4yr Member of Space Coast Jr/Sr High School program

-2yr Varsity player

- 2 time Viper Pride Award Winner

Timeline

Package Handler / Runner

FedEx Ground
05.2021 - Current

High School Diploma -

Space Coast Junior/Senior High School
08.2017 - 06.2021

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Shawn KoontzCustomer Care/General Employee