Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawn Krause

Sulphur Springs

Summary

Dynamic Operations Manager with a proven track record at Terminix International, excelling in team leadership and operations management. Enhanced employee accountability and performance through targeted reviews and action plans. Skilled in problem-solving and customer service, ensuring timely delivery and achieving key performance indicators.

Overview

11
11
years of professional experience

Work History

Operations Manager

Terminix International
08.2014 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Take care of customers and achieve KPI requirements

Education

Broadcasting - TV And Radio Broadcasting

American Broadcasting School
Arlington, TX
07-2002

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service

Timeline

Operations Manager

Terminix International
08.2014 - Current

Broadcasting - TV And Radio Broadcasting

American Broadcasting School