Shawn Kurz
Syracuse,NY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Owner/Operator
The Herbal Center
11.2021 - 04.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained and motivated employees to perform daily business functions.
National Recruiting Manager
Results Marketing
06.2015 - 03.2020
- Started as Customer Service Representative, received promotions through company career path.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Met with managers to discuss vacancies, applicant qualifications, and characteristics of top candidates.
- Customized wording of job profiles, social media techniques, and website subscriptions.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Designed, developed, and implemented successful recruitment process to fill more than two hundred vacancies each year.
Skills
- Documentation and reporting
- Cost management
- Recruitment
- Verbal and written communication
- Data-driven decision making
- Complaint resolution
- System implementation
- Process optimization
Timeline
Owner/Operator
The Herbal Center
11.2021 - 04.2023
National Recruiting Manager
Results Marketing
06.2015 - 03.2020
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