Shawn Lee

Talking Rock,GA

Summary

Technology Specialist and Military Veteran with fourteen years of proven experience in the United States Army National Guard. Accomplished measurable results while leading teams of four in a dynamic, fast-paced manufacturing environment. Possess a comprehensive background in Information Security, Operations, and Technical Support derived from conducting operations for previous employers. Possess extensive knowledge in software, hardware, troubleshooting, and support operations. Recipient of multiple awards for outstanding performance, professionalism, safety, and service. Career supported by a Bachelor of Science in Information Systems with a concentration in Cybersecurity.

Technical support professional with solid background in troubleshooting, network management, and customer service. Adept at resolving complex technical issues, optimizing system performance, and implementing IT solutions. Strong focus on team collaboration, adaptability, and delivering consistent results. Known for reliable problem-solving skills and effective communication in fast-paced environments.

Overview

years of professional experience

Certification

Work History

Machine Operations

GAF

01.2008 - 01.2020

Ensured 24/7 operational capacity and security of multi-million-dollar manufacturing facility.
As a team member and leader, I was responsible for the safety of my coworkers and the facility.
Produced 60M+ defect-free products over an 11-year period with zero lost time due to workplace accidents/incidents.
Directly contributed to the quality and safety records for more than eleven years through contributions to workplace/production efficiencies and continual improvement to processes and workflows.

19K Armored Tank Crewman

United States Army National Guard

01.1988 - 01.2002

Conducted peacetime and combat operations at the squad, platoon, company, and battalion scale. Received numerous awards and commendations for service, sacrifice, and commendations.
Awarded an Army Commendation Medal for adaptability and quick thinking that saved $10M in classified military combat equipment.
Developed exceptional skills in team building, leadership, adaptability, and cultural adaptation through various deployments and cross-cultural cooperative missions.

Education

Bachelor of Science - Information Systems, Cybersecurity

Strayer University

01.2022

Skills

Software: Microsoft Office 365, G Suite

Operating Systems: Mac, Microsoft Windows, Android

Certification

TestOut Security Pro Certified

Awards

Army Achievement Medal (4), Army Commendation Medal, Southeast Asia Service Medal, NATO Medal (Former Yugoslavia)

CUST

Proven Leadership
Adaptability
Team Builder
Emotional Intelligence
Training and Development
Communication
Data Analysis
Policy Implementation
Microsoft Office Suite

Timeline