Summary
Overview
Work History
Education
Skills
Timeline
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Shawn Lightner

Streetsboro,OH

Summary

Dynamic fitness entrepreneur with a proven track record at Evolve Fitness, specializing in tailored exercise programming and exceptional customer service. Successfully enhanced brand visibility through innovative marketing strategies and improved team performance via effective staff training. Committed to creating a positive environment, ensuring client satisfaction, and maintaining high operational standards.

Overview

19
19
years of professional experience

Work History

Owner/Operator

Evolve Fitness
09.2013 - Current
  • Developed and executed customized fitness programs addressing unique client requirements for all age groups.
  • Oversaw daily operations to ensure seamless workflow and deliver exceptional
  • Ensured optimal equipment and facility standards to guarantee a safe workout environment.
  • Oversaw daily business operations to ensure efficiency and productivity.
  • Delivered exceptional customer service by promptly addressing issues and fostering customer loyalty.
  • Enhanced customer satisfaction through delivery of high-quality services and prompt communication.
  • Engaged with customers to address complaints, gathering essential information for informed decision-making.
  • Engaged with customers to evaluate needs and recommend tailored solutions for 50 clients each week.

Private Personal Trainer

Self Employed
09.2007 - 2012

Assisted clients in creating tailored exercise plans to achieve fitness goals. Supported clients in reaching training milestones through effective coaching. Managed weekly interactions with over 50 clients.

Education

Bachelor of Arts - Exercise And Fitness

Purdue University
West Lafayette, IN
05.2002

Skills

  • Management Keeping track of clients progress and expectations Maintaining the facility to ensure equipment is safe and environment is sanitary
  • Exercise programming for all types of populations Athletes to elderly demographic
  • Managing customer service and creating a positive environment
  • Goal driven Making sure numbers are reached each week

Timeline

Owner/Operator

Evolve Fitness
09.2013 - Current

Private Personal Trainer

Self Employed
09.2007 - 2012

Bachelor of Arts - Exercise And Fitness

Purdue University