SHAWN LITTLE
Charlotte,NC
Summary
I'm a detail-oriented manager familiar with successful strategies for empowering employees. Cultivates new abilities and builds knowledge base to better engage in company operations and serve customers. Demonstrated success in improving team efficiency and passionate about driving growth and improvements across the board.
Overview
10
10
years of professional experience
Work History
Sales Representative Supervisor
Optim Marketing
Charlotte, North Carolina
01.2024 - Current
- Supervised sales team to boost customer engagement and deepen product knowledge.
- Trained new representatives on company policies and practical sales techniques to improve performance.
- Analyzed sales data to identify trends and refine strategies.
- Assisted in implementing promotional campaigns that increased product visibility and sales.
Air Force Member
North Carolina Air National Guard
Charlotte, NC
12.2017 - Current
- Completed on the going training of installation Entry Control
- Conduct criminal background investigations to ensure protection of U.S assets.
- Responsible for providing information about Air Force services and opportunities to prospective recruits.
Police Officer
Defense Finance and Accounting Services
Charlotte, NC
10.2018 - 01.2024
- Safety representative ensuring compliance with all policies and procedures.
- Assisted with the enforcement of all applicable laws, ordinances, and regulations.
- Provide daily system monitoring, verifying integrity of hardware, systems, and key processes.
- Troubleshoot various network issues and outages.
- Trained staff on operation and features of security system.
- Create network and outages reports
Store Associate
Piggly Wiggly
Ayden, NC
04.2016 - 07.2017
- Stocked shelves with merchandise and maintained inventory levels.
- Processed returns and exchanges according to company policy.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Education
Bachelor of Science - Health Administration
UNIVERTISY OF PHOENIX
Phoenix, AZ08-2023
Skills
- Multi-Tasking
- Customer Service
- Fluent in Microsoft Office
- Planning and Coordination
- Legal Compliance
- Relationship Building and Management
- Risk Mitigation
- Data analysis
- Conflict resolution
Activities and Honors
October 2022 – Present: National Society of Leadership and Success
Timeline
Sales Representative Supervisor
Optim Marketing
01.2024 - Current
Police Officer
Defense Finance and Accounting Services
10.2018 - 01.2024
Air Force Member
North Carolina Air National Guard
12.2017 - Current
Store Associate
Piggly Wiggly
04.2016 - 07.2017
Bachelor of Science - Health Administration
UNIVERTISY OF PHOENIX