Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Shawn Marshall

Birmingham,AL

Summary

Detail-oriented and Certified Professional Coder with over 10 years of progressive experience in medical billing, coding, and accounts receivable. Proven track record in clean claims submission, denial resolution, insurance follow-up, and payment posting. Adept at using various billing platforms and EHR systems to ensure timely reimbursement and revenue optimization. Strong communicator and collaborator with a commitment to compliance, accuracy, and patient confidentiality.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Delivery Driver (Part-Time)

Chick-fil-A
01.2024 - Current
  • Maintained a 99% accuracy rate on deliveries while providing outstanding customer service
  • Trained new drivers in delivery protocols, safety, and communication
  • Supported team operations and coordinated with management on delivery logistics

Healthcare Billing/AR Specialist

Medix Healthcare
03.2024 - 02.2025
  • Reviewed professional claims for demographic accuracy, coding, and timely payer submission
  • Resolved clearinghouse rejections; resubmitted corrected claims
  • Posted insurance payments and processed patient responsibilities
  • Handled appeals, disputes, and refund requests via payer portals
  • Collaborated on special revenue cycle projects and maintained detailed claim notes

Revenue Cycle/AR Specialist

Pathway Healthcare
02.2020 - 09.2023
  • Submitted behavioral health claims with supporting documentation
  • Managed insurance payments, adjustments, and patient balances
  • Resolved claim denials and initiated appeals promptly
  • Trained new billing staff on full cycle billing processes
  • Maintained strict HIPAA compliance and supported monthly close

Billing Specialist

Alabama Allergy & Asthma Center
05.2018 - 08.2019
  • Scrubbed and submitted claims for timely reimbursement
  • Handled insurance verifications and denial management
  • Processed electronic and manual insurance payments
  • Supported team on various billing projects

Medical Billing Specialist

Medical Business Management
02.2013 - 10.2017
  • Submitted inpatient and outpatient claims accurately and timely
  • Posted payments and conducted follow-up on outstanding accounts
  • Ensured clean claims processing during month-end close
  • Maintained compliance with payer and HIPAA regulations

Skills

  • ICD-10
  • CPT
  • HCPCS Coding
  • Claims Submission & Follow-up
  • Denial Management & Appeals
  • Payment Posting & AR Reconciliation
  • Medicare
  • Medicaid
  • BCBS
  • UHC
  • Clearinghouse Management
  • EHR/Billing Software (Epic, NextGen, Kareo, AdvancedMD)
  • HIPAA Compliance
  • Month-End Close Processes
  • Staff Training & Workflow Optimization

Certification

  • Certified Professional Medical Coder, American Academy of Professional Coder, Dec 2019
  • Medical Coding and Insurance Billing, Herzing Institute, Sept 2019

Timeline

Healthcare Billing/AR Specialist

Medix Healthcare
03.2024 - 02.2025

Delivery Driver (Part-Time)

Chick-fil-A
01.2024 - Current

Revenue Cycle/AR Specialist

Pathway Healthcare
02.2020 - 09.2023

Billing Specialist

Alabama Allergy & Asthma Center
05.2018 - 08.2019

Medical Billing Specialist

Medical Business Management
02.2013 - 10.2017

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Shawn Marshall