Shawn Marshall
Birmingham,AL
Summary
Detail-oriented and Certified Professional Coder with over 10 years of progressive experience in medical billing, coding, and accounts receivable. Proven track record in clean claims submission, denial resolution, insurance follow-up, and payment posting. Adept at using various billing platforms and EHR systems to ensure timely reimbursement and revenue optimization. Strong communicator and collaborator with a commitment to compliance, accuracy, and patient confidentiality.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Delivery Driver (Part-Time)
Chick-fil-A
2024.01 - Current
- Maintained a 99% accuracy rate on deliveries while providing outstanding customer service
- Trained new drivers in delivery protocols, safety, and communication
- Supported team operations and coordinated with management on delivery logistics
Healthcare Billing/AR Specialist
Medix Healthcare
2024.03 - 2025.02
- Reviewed professional claims for demographic accuracy, coding, and timely payer submission
- Resolved clearinghouse rejections; resubmitted corrected claims
- Posted insurance payments and processed patient responsibilities
- Handled appeals, disputes, and refund requests via payer portals
- Collaborated on special revenue cycle projects and maintained detailed claim notes
Revenue Cycle/AR Specialist
Pathway Healthcare
2020.02 - 2023.09
- Submitted behavioral health claims with supporting documentation
- Managed insurance payments, adjustments, and patient balances
- Resolved claim denials and initiated appeals promptly
- Trained new billing staff on full cycle billing processes
- Maintained strict HIPAA compliance and supported monthly close
Billing Specialist
Alabama Allergy & Asthma Center
2018.05 - 2019.08
- Scrubbed and submitted claims for timely reimbursement
- Handled insurance verifications and denial management
- Processed electronic and manual insurance payments
- Supported team on various billing projects
Medical Billing Specialist
Medical Business Management
2013.02 - 2017.10
- Submitted inpatient and outpatient claims accurately and timely
- Posted payments and conducted follow-up on outstanding accounts
- Ensured clean claims processing during month-end close
- Maintained compliance with payer and HIPAA regulations
Skills
- ICD-10
- CPT
- HCPCS Coding
- Claims Submission & Follow-up
- Denial Management & Appeals
- Payment Posting & AR Reconciliation
- Medicare
- Medicaid
- BCBS
- UHC
- Clearinghouse Management
- EHR/Billing Software (Epic, NextGen, Kareo, AdvancedMD)
- HIPAA Compliance
- Month-End Close Processes
- Staff Training & Workflow Optimization
Certification
- Certified Professional Medical Coder, American Academy of Professional Coder, Dec 2019
- Medical Coding and Insurance Billing, Herzing Institute, Sept 2019
Timeline
Healthcare Billing/AR Specialist
Medix Healthcare
2024.03 - 2025.02
Delivery Driver (Part-Time)
Chick-fil-A
2024.01 - Current
Revenue Cycle/AR Specialist
Pathway Healthcare
2020.02 - 2023.09
Billing Specialist
Alabama Allergy & Asthma Center
2018.05 - 2019.08
Medical Billing Specialist
Medical Business Management
2013.02 - 2017.10