Summary
Overview
Work History
Skills
Timeline
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Shawn Martindill

Augusta,GA

Summary

Dynamic customer service professional with a proven track record at Circle K, excelling in active listening and critical thinking. Adept at resolving customer issues and enhancing satisfaction, while efficiently managing high-stress situations. Skilled in data entry and committed to maintaining operational excellence in fast-paced environments.

Overview

2027
2027
years of professional experience

Work History

Customer Service Representative

Circle K
Augusta, GA
01.2026 - Current
  • Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
  • Processed transactions quickly and accurately using point-of-sale systems.
  • Maintained cleanliness and organization of the store to enhance customer experience.
  • Collaborated with team members to streamline operations and improve service delivery.
  • Handled customer complaints professionally, ensuring satisfaction through effective resolution strategies.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Loader

Lowes Home Improvment
Augusta, GA
2024 - 2025
  • Operated forklifts and pallet jacks to efficiently load and unload merchandise.
  • Ensured compliance with safety protocols during loading operations.
  • Collaborated with team members to streamline inventory handling processes.
  • Conducted regular inspections of loading equipment for maintenance needs.

Martindill Landscaping

Family Business
Tampa, FL
2018 - 2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Circle K
01.2026 - Current

Loader

Lowes Home Improvment
2024 - 2025

Martindill Landscaping

Family Business
2018 - 2021
Shawn Martindill