Overview
Work History
Skills
Timeline
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Shawn Massey

Tucson,AZ

Overview

22
22
years of professional experience

Work History

Sales Representative

4wheelparts/total offroad and more
Tucson, AZ
09.2018 - 06.2024
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Conducted market research to identify potential customers and their needs.
  • Provided technical support for customers using the company's products or services.
  • Maintained accurate records of all sales and prospecting activities.
  • Researched competitors' products, prices, and sales techniques.

Low Voltage Technician

advanced protechtion systems
Tucson, AZ
07.2002 - 09.2018
  • Installed, tested and maintained low voltage systems such as fire alarms, CCTV, access control and audio and visual equipment.
  • Performed termination of cables including Cat5E, Cat6 and coaxial cables for various systems.
  • Provided technical support to customers regarding their low voltage systems.
  • Programmed access control systems using manufacturer software applications.
  • Installed conduit piping, junction boxes and other related components for data cabling installations.
  • Repaired damaged wires or cable assemblies within a variety of electrical enclosures.
  • Updated firmware on various devices such as DVRs and IP cameras.
  • Resolved complex technical issues with minimal supervision from senior technicians.

Skills

  • Customer Service
  • Sales Development
  • Competitor research
  • Customer Relations
  • Product and service knowledge
  • Product Merchandising
  • Customer Relationship Building
  • Product Promotions
  • Cold-calling
  • Upselling and Cross Selling

Timeline

Sales Representative

4wheelparts/total offroad and more
09.2018 - 06.2024

Low Voltage Technician

advanced protechtion systems
07.2002 - 09.2018

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Shawn Massey