Shawn Massey
Tucson,AZ
Overview
22
22
years of professional experience
Work History
Sales Representative
4wheelparts/total offroad and more
Tucson, AZ
09.2018 - 06.2024
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Conducted market research to identify potential customers and their needs.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of all sales and prospecting activities.
- Researched competitors' products, prices, and sales techniques.
Low Voltage Technician
advanced protechtion systems
Tucson, AZ
07.2002 - 09.2018
- Installed, tested and maintained low voltage systems such as fire alarms, CCTV, access control and audio and visual equipment.
- Performed termination of cables including Cat5E, Cat6 and coaxial cables for various systems.
- Provided technical support to customers regarding their low voltage systems.
- Programmed access control systems using manufacturer software applications.
- Installed conduit piping, junction boxes and other related components for data cabling installations.
- Repaired damaged wires or cable assemblies within a variety of electrical enclosures.
- Updated firmware on various devices such as DVRs and IP cameras.
- Resolved complex technical issues with minimal supervision from senior technicians.
Skills
- Customer Service
- Sales Development
- Competitor research
- Customer Relations
- Product and service knowledge
- Product Merchandising
- Customer Relationship Building
- Product Promotions
- Cold-calling
- Upselling and Cross Selling
Timeline
Sales Representative
4wheelparts/total offroad and more
09.2018 - 06.2024
Low Voltage Technician
advanced protechtion systems
07.2002 - 09.2018
Similar Profiles
David PhyDavid Phy
Certified Automotive Technician at 4WheelParts/TFT OffroadCertified Automotive Technician at 4WheelParts/TFT Offroad
Trevor ChapinTrevor Chapin
Sales Manager at Total Offroad & MoreSales Manager at Total Offroad & More
Jack NewberryJack Newberry
Automotive Technician at 4wheelpartsAutomotive Technician at 4wheelparts
Louis FrancoLouis Franco
Owner-Operator at Bl_nkMediaOwner-Operator at Bl_nkMedia
Dana WoodDana Wood
Psychiatric Mental Health Nurse Practitioner at NaphCare-Arizona State Prison Tucson ComplexPsychiatric Mental Health Nurse Practitioner at NaphCare-Arizona State Prison Tucson Complex