Shawn Miles
Detroit,MI
Summary
"Recent graduate with an Associate’s Degree in Medical Billing and Coding, eager to launch a career in a dynamic healthcare setting. Committed to accuracy, ready to contribute strong data-entry skills and a solid understanding of medical terminology to (Company Name)." Energetic professional ready to bring medical training and new ideas to a progressive healthcare facility that demands and recognizes efficient and effective practice. Proficiencies: MS Excel; MS Word; MS PowerPoint; Typing Speed: 30 WPM Skills: Written and verbal communication; Problem solving skills; Team player; Customer Service oriented; Able to work independently
Caring Certified HHA dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Home Health Aide
Henry Ford Healthcare Systems
01.2020 - 01.2024
- Assisted with activities of daily living – mobility, personal hygiene, and feeding.
- Documented services provided, patient condition, and changes in patient behavior.
- Kept household clean and organized, ran errands, and prepared and served meals.
- Provided in-home personal care services, and maintained a safe, secure, and healthy environment.
- Respected and safeguarded patient’s privacy.
- Provided compassionate personal care to patients, ensuring comfort and dignity during daily activities.
- Assisted with medication management, promoting adherence and monitoring for side effects.
- Maintained accurate patient records, enhancing communication among the care team members.
- Streamlined caregiving processes by implementing efficient time management strategies in daily routines.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Improved patient well-being by providing compassionate and attentive personal care.
Healthcare Aide
Henry Ford Healthcare Systems
02.2014 - 06.2020
- Assisted with patient hygiene Ensured patient safety Kept house clean and livable for the patient Maintained a safe space for patient Prepared meals for while I was there as well as while I wasn't so that the patient could have food to feed herself
- Assisted with personal hygiene tasks, promoting independence and well-being among residents.
- Provided compassionate care to patients, ensuring comfort and dignity in daily activities.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Trained new staff members on best practices for patient care and safety protocols.
- Advocated for patient needs, fostering strong relationships between clients and healthcare providers.
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Maintained clean, safe, and well-organized patient environment.
- Reduced patient anxiety through effective communication and active listening skills.
- Kept accurate records of patients' care, condition, and progress.
- Provided total hygiene care to 6 patients per shift by assisting with skincare, bathing, and toileting.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Participated in ongoing training opportunities to stay current with best practices in health care aide services.
- Provided emotional support for patients and families during times of stress and uncertainty.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
- Collaborated with multidisciplinary team members to develop individualized care plans for patients.
- Promoted a clean and safe environment by adhering to strict infection prevention protocols.
- Managed challenging behaviors in dementia patients using evidence-based interventions.
- Maintained accurate records of patient care, progress, and concerns for optimal health outcomes.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Enhanced patient comfort by providing compassionate and attentive care.
- Administered medication as prescribed by healthcare professionals, ensuring adherence to schedules and dosages.
- Delivered compassionate care and clear communication in handling issues of death and dying.
Education
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
01-2026
Skills
- Medical Billing
- Accounts Receivable
- Collections
- Co-Pay
- Deductibles
- Co-Insurance
- EOBs
- Revenue Cycle Management
- Posting Payments
- Government (Medicare & Medicaid)
- Third Party Payers
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Managed Care (HMO
- PPO
- POS)
- Workers Compensation
- Insurance Verification
- Insurance Claim Processing
- CMS 1500
- CMS 1450 (UB-04)
- Front Office Operations
- Medical Office Procedures
- Scheduling
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM
- HCPCS
- CPT)
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Bathing assistance
- Housekeeping
- Dressing assistance
- Light housekeeping
- First aid and safety
- Mobility support
- Care plan management
- Client documentation
- Documentation
- Behavioral support
- Patient transportation
- Home safety assessments
- Wound care
- Patient transport
- Medication organization
- Behavioral management
- Medication administration
- Behavior redirection
- Safety procedures
- Emotional support
- Bedside care
- Pain management
- Transportation assistance
- Infection control
- Family caregiver education
- Toileting assistance
- Personal care services
- Patient lifting techniques
- Dementia support
- Community activities
- Compassionate client care
- Nutritional meal preparation
- Specialized dietary needs
- Elder care
- Basic housekeeping
- Special needs care
- Bathing support
- Emotional support and companionship
- Personal care aide
- Documentation and reporting
- Home health aide (HHA)
- Dementia care
- Certified in CPR/AED
- HIPAA compliance
- Appointment scheduling
- Hospice care
- Certified home health aide
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- Ultimate Medical Academy – Tampa, FL
- Associate of Science Degree – Medical Billing and Coding
Timeline
Home Health Aide
Henry Ford Healthcare Systems
01.2020 - 01.2024
Healthcare Aide
Henry Ford Healthcare Systems
02.2014 - 06.2020
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy