Overview
Work History
Education
Skills
Occupationallicensescertificatesandtraining
Timeline
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Shawn Miller

Albany,GA

Overview

30
30
years of professional experience

Work History

Clinical Research Coordinator

Dixon Eye Care
Albany, GA
01.2009 - 12.2024
  • Assisted the doctor with eye exams.
  • Entered source documents in the EDC.
  • Made sure informed consent was signed correctly.
  • Help the private investigator in reporting adverse events, and schedule participants' study visits during the visit window.
  • Reviewed medical records for accuracy of source documentation prior to database lock.
  • Provided training to study staff on protocol requirements and GCP regulations.
  • Placed orders for medications to be used in studies.
  • Gathered and reviewed study data.
  • Kept patient care protocols and clinical trial operations in compliance.
  • Conducted screening interviews to determine eligibility of possible subjects.
  • Collected, processed and delivered specimens from trial participants.
  • Monitored subject enrollment and tracked dropout details.
  • Took vital signs and collected medical histories as part of study protocols.

Ophthalmic Technician

Albany Medical Eye Center
Albany, GA
06.1995 - 12.2024
  • Ocular anatomy, perform diagnostic testing, perform clerical tasks, and assist in surgery.
  • Answered patient questions and assisting with patient education, coordinating patient scheduling.
  • Assisted during in-office surgical procedures and collected ultrasound images.
  • Performed administrative tasks such as filing documents, answering phones.
  • Performed visual acuity tests, tonometry, refraction and other vision tests.
  • Prepared examination rooms, ensuring all necessary equipment and supplies were ready for use.

Insurance Billing Clerk

Dixon Eye Care
Albany, GA
11.1998 - 12.2024
  • Coder/Billing department, Attached CPT and ICD 9 and 10 codes to physician claims
  • Sent claims electronically to clearinghouse, sent appeals to Insurance companies when needed
  • Downloaded payments from clearinghouse, Posted insurance payments
  • Requested referrals and authorizations
  • Confirmed patients benefit and eligibility
  • Worked on patient billing and collections, help patients develop payment plan
  • Verified patient information, including medical history and insurance coverage, prior to submission of claim forms.
  • Conducted follow-up calls with patients and insurance companies regarding outstanding payments or denials of claims.
  • Identified areas of improvement in existing processes to increase efficiency and reduce errors in billing cycles.
  • Reviewed engine assigned codes and modifiers to update and verify accuracy.
  • Reconciled codes against services rendered.
  • Adhered to HIPAA regulations when handling confidential client information.

Education

Certified Medical Coder -

Albany, GA
01.2008

Licensed Dispensing Optician -

Albany, GA
01.1987

Skills

  • Insurance verification
  • Medical terminology
  • Claim processing
  • Data entry proficiency
  • Payment posting
  • Claim submission
  • ICD-10 knowledge

Occupationallicensescertificatesandtraining

Clinical Research Coordinator, 2009

Timeline

Clinical Research Coordinator

Dixon Eye Care
01.2009 - 12.2024

Insurance Billing Clerk

Dixon Eye Care
11.1998 - 12.2024

Ophthalmic Technician

Albany Medical Eye Center
06.1995 - 12.2024

Certified Medical Coder -

Licensed Dispensing Optician -

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Shawn Miller