Shawn Miller
Albany,GA
Overview
30
30
years of professional experience
Work History
Clinical Research Coordinator
Dixon Eye Care
Albany, GA
01.2009 - 12.2024
- Assisted the doctor with eye exams.
- Entered source documents in the EDC.
- Made sure informed consent was signed correctly.
- Help the private investigator in reporting adverse events, and schedule participants' study visits during the visit window.
- Reviewed medical records for accuracy of source documentation prior to database lock.
- Provided training to study staff on protocol requirements and GCP regulations.
- Placed orders for medications to be used in studies.
- Gathered and reviewed study data.
- Kept patient care protocols and clinical trial operations in compliance.
- Conducted screening interviews to determine eligibility of possible subjects.
- Collected, processed and delivered specimens from trial participants.
- Monitored subject enrollment and tracked dropout details.
- Took vital signs and collected medical histories as part of study protocols.
Ophthalmic Technician
Albany Medical Eye Center
Albany, GA
06.1995 - 12.2024
- Ocular anatomy, perform diagnostic testing, perform clerical tasks, and assist in surgery.
- Answered patient questions and assisting with patient education, coordinating patient scheduling.
- Assisted during in-office surgical procedures and collected ultrasound images.
- Performed administrative tasks such as filing documents, answering phones.
- Performed visual acuity tests, tonometry, refraction and other vision tests.
- Prepared examination rooms, ensuring all necessary equipment and supplies were ready for use.
Insurance Billing Clerk
Dixon Eye Care
Albany, GA
11.1998 - 12.2024
- Coder/Billing department, Attached CPT and ICD 9 and 10 codes to physician claims
- Sent claims electronically to clearinghouse, sent appeals to Insurance companies when needed
- Downloaded payments from clearinghouse, Posted insurance payments
- Requested referrals and authorizations
- Confirmed patients benefit and eligibility
- Worked on patient billing and collections, help patients develop payment plan
- Verified patient information, including medical history and insurance coverage, prior to submission of claim forms.
- Conducted follow-up calls with patients and insurance companies regarding outstanding payments or denials of claims.
- Identified areas of improvement in existing processes to increase efficiency and reduce errors in billing cycles.
- Reviewed engine assigned codes and modifiers to update and verify accuracy.
- Reconciled codes against services rendered.
- Adhered to HIPAA regulations when handling confidential client information.
Education
Certified Medical Coder -
Albany, GA01.2008
Licensed Dispensing Optician -
Albany, GA01.1987
Skills
- Insurance verification
- Medical terminology
- Claim processing
- Data entry proficiency
- Payment posting
- Claim submission
- ICD-10 knowledge
Occupationallicensescertificatesandtraining
Clinical Research Coordinator, 2009
Timeline
Clinical Research Coordinator
Dixon Eye Care
01.2009 - 12.2024
Insurance Billing Clerk
Dixon Eye Care
11.1998 - 12.2024
Ophthalmic Technician
Albany Medical Eye Center
06.1995 - 12.2024