Shawn Moede

Waukesha,WI

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Work History

Student Worker

Waukesha County Technical College

Check students both current and prospective in for appointments with advising and accessibility staff
Schedule appointments with advising and accessibility staff
Make reminder calls for the next day's appointments
Enter Document information into banner
Answering emails from students regarding the application process and/or connecting them to someone who can give them the best possible answer
Work on various projects assigned by advisors and student accessibility.

Temp Associate

Waukesha County Technical College

Check current students in for appointments with advising, counseling and accessibility staff
Schedule appointments with advising, counseling and accessibility staff
Make reminder calls for the next day's appointments
Enter Document information into banner
Answering emails from students regarding the application process and/or connecting them to someone who can give them the best possible answer
Work on various projects assigned by advisors counselors, and student accessibility
Make, maintain and edit spreadsheets with information pertaining to different projects
Catalog new student orientation information for advising staff
Perform multiple tasks at once to meet the demands of students both in-person and over the phone
Contribute to the creation of new processes to better assist faculty and students
Create and edit documents that will be in use at events pertaining to the department
Assist faculty in the setup of events pertaining to the department.

Education

Associate of Applied Science - IT Customer Support Specialist

Waukesha County Technical College

Pewaukee, WI

12.2024

Bussniess Management Assosiates degree -

Waueksha County Technical College

06.2020

Skills

Strong communicator
Efficient at operating banner database
Effective problem solver
Strong Multitasker
Experienced in customer service and office support
Ability to be flexible - capacity to respond to changing situations and needs
Communication Skills - ability to communicate effectively and efficiently in a professional and friendly manner
Attention to detail - with propensity for accuracy
Experience in office procedures, practices and technology, including calendaring
Ability to work independently and as part of a team
Ability to make decisions, problem solve and troubleshoot
Ability to prioritize student needs, especially during crisis situation
Active Listener

Proficient in office 365 applications
Experienced in operating in a team setting
Office Administration
Word Processing
Information Verification
Data Entry
Calendar Management
Front Office Support
Schedule Management
File Management
Reception Oversight
Database Management
Friendly and Professional

Timeline

Student Worker

Waukesha County Technical College

Temp Associate

Waukesha County Technical College

Associate of Applied Science - IT Customer Support Specialist

Waukesha County Technical College

Bussniess Management Assosiates degree -

Waueksha County Technical College

Shawn Moede

Summary

Work History

Student Worker

Temp Associate

Education

Associate of Applied Science - IT Customer Support Specialist

Bussniess Management Assosiates degree -

Skills

Timeline

Student Worker

Temp Associate

Associate of Applied Science - IT Customer Support Specialist

Bussniess Management Assosiates degree -

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