Summary
Work History
Education
Skills
Timeline
Generic

Shawn Moede

Waukesha,WI

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Work History

Student Worker

Waukesha County Technical College
  • Check students both current and prospective in for appointments with advising and accessibility staff
  • Schedule appointments with advising and accessibility staff
  • Make reminder calls for the next day's appointments
  • Enter Document information into banner
  • Answering emails from students regarding the application process and/or connecting them to someone who can give them the best possible answer
  • Work on various projects assigned by advisors and student accessibility.

Temp Associate

Waukesha County Technical College
  • Check current students in for appointments with advising, counseling and accessibility staff
  • Schedule appointments with advising, counseling and accessibility staff
  • Make reminder calls for the next day's appointments
  • Enter Document information into banner
  • Answering emails from students regarding the application process and/or connecting them to someone who can give them the best possible answer
  • Work on various projects assigned by advisors counselors, and student accessibility
  • Make, maintain and edit spreadsheets with information pertaining to different projects
  • Catalog new student orientation information for advising staff
  • Perform multiple tasks at once to meet the demands of students both in-person and over the phone
  • Contribute to the creation of new processes to better assist faculty and students
  • Create and edit documents that will be in use at events pertaining to the department
  • Assist faculty in the setup of events pertaining to the department.

Education

Associate of Applied Science - IT Customer Support Specialist

Waukesha County Technical College
Pewaukee, WI
12.2024

Bussniess Management Assosiates degree -

Waueksha County Technical College
06.2020

Skills

  • Strong communicator
  • Efficient at operating banner database
  • Effective problem solver
  • Strong Multitasker
  • Experienced in customer service and office support
  • Ability to be flexible - capacity to respond to changing situations and needs
  • Communication Skills - ability to communicate effectively and efficiently in a professional and friendly manner
  • Attention to detail - with propensity for accuracy
  • Experience in office procedures, practices and technology, including calendaring
  • Ability to work independently and as part of a team
  • Ability to make decisions, problem solve and troubleshoot
  • Ability to prioritize student needs, especially during crisis situation
  • Active Listener
  • Proficient in office 365 applications
  • Experienced in operating in a team setting
  • Office Administration
  • Word Processing
  • Information Verification
  • Data Entry
  • Calendar Management
  • Front Office Support
  • Schedule Management
  • File Management
  • Reception Oversight
  • Database Management
  • Friendly and Professional

Timeline

Student Worker

Waukesha County Technical College

Temp Associate

Waukesha County Technical College

Associate of Applied Science - IT Customer Support Specialist

Waukesha County Technical College

Bussniess Management Assosiates degree -

Waueksha County Technical College

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Shawn Moede