Summary
Overview
Work History
Education
Skills
Websites
Certification
Honors Awards
Personal Information
References
Timeline
Generic

Shawn Morris

Largo,United States

Summary

Dynamic Network Engineer with a solid background in Cisco Networking, Servers, Windows/Linux OS platforms, SQL Databases, and Software as a Service. Holds a bachelor's degree in network security and operations from Western Governor University and an Associate of Science (A.S.) in Information Technology Security from St. Petersburg College. Seeking to leverage 3 years of focused experience in Network Administration within the context of an extensive 11-year career in Enterprise IT. Proven expertise in enterprise-level support, configuration, administration, and troubleshooting of networking devices as a Senior Network Administrator.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Network Operations Specialist

Valley Bank
06.2023 - Current
  • NOC personnel monitor and oversee network activity reports and dashboards
  • They may also attend to customer help desk systems ticketing-based, voicebased, etc
  • The NOC may integrate with customers' network tools to address gaps in customer service and support.

Stay At Home Parent / Self-Improvement

Self
03.2018 - 07.2023
  • I left my previous job due to restructuring by acquisition
  • Took the opportunity to spend time with family and complete my Bachelor Degree in Network Operations and Security
  • Currently seeking my CCNP certification track in route switching.

Sr. Network Administrator

Infor
10.2015 - 03.2018
  • Provided enterprise level, support, and monitoring for wireless and wired networks
  • This would include directing and performing configuration, administration, troubleshooting and support of networking devices, WAN/LAN optimization systems, VoIP/Video
  • Strong technical skills related to networking technologies including but not limited to: 802.11n, Cisco Aironet and Meraki Access Points, EIGRP, route redistribution, route filtering, Multicast, QoS, NBAR, GRE tunnels, Layer 2/3 switching, interVLAN routing, NAT, VPNs Spanning Tree, standard/extended ACLs, PKI, TACACS, Solarwinds, Riverbeds, and encryption devices.

IT Support Engineer - System Administrator - Facilities Liaison

04.2007 - 10.2015
  • Plan, install, configure, administer, and maintain server systems software from windows 2008 to server 2015r2
  • Create, setup, customize, and maintain MS SQL server databases and server structure
  • Maintain Legacy server systems with road mapping to newer technology
  • Consolidated numerous servers with Virtualization technology increasing business functionality and disaster recovery
  • Maintain facility and premises while being the liaison between IT and the premise departments
  • Define and document the name and the IP address for each server/workstation and individually outfitting each with Infor software
  • Plan, implement, test, multi-site disaster recovery scenarios using virtualization replication, failover clusters, SQL failover, SQL (always on), Symantec Netback.

Technology Resource Specialist

St. Petersburg College
01.2005 - 04.2007
  • Provide standard computer and technical assistance to individual end users; install and repair hardware, software and peripherals
  • Responsibilities may include moving, updating, repairing and installing hardware, software and peripherals; deploying new computers; determining hardware and software needs; providing training to end users; maintaining records on technical issues; entering data; and troubleshooting technical issues in person and over the phone
  • Incumbents may be assigned to a specific campus or department.

Lead Communications Officer

Bellair Police Department
04.2003 - 01.2005
  • I started part-time as a communication officer and went during my time to full-time Lead Communication Officer as well as TAC, Point of Contact and Security Officer for FCIC
  • I assisted members of the department with various windows applications as well as network issues
  • I have trained multiple people for this challenging position and created small databases to help automate some of the extra duties of the police dispatcher.

Education

Bachelor's - Network Security and Operations

Western Governors University
01.2021

Associate of Science (A.S.) - Information Technology Security

St. Petersburg College
01.2016

Certification - Cisco Networking

St. Petersburg College
01.2004

Certification - Basic Law Enforcement Academy

St. Petersburg College
01.1994

Skills

  • Network Administration
  • Cisco Certified
  • Cloud Computing
  • Network Troubleshooting
  • Disaster Recovery
  • Virtualization Technologies
  • Problem Solving
  • Router Configuration

Certification

  • CCNA
  • CompTIA Cloud Essentials Certification
  • CompTIA Project+
  • Cisco Certified Specialist - Enterprise Core

Honors Awards

Honors

Associate of Science (A.S.) - Information Technology Security

St. Petersburg College

Honors Award

Personal Information

Title: Network Operation Specialist- Cisco Network Administrator

References

References available upon request.

Timeline

Network Operations Specialist

Valley Bank
06.2023 - Current

Stay At Home Parent / Self-Improvement

Self
03.2018 - 07.2023

Sr. Network Administrator

Infor
10.2015 - 03.2018

IT Support Engineer - System Administrator - Facilities Liaison

04.2007 - 10.2015

Technology Resource Specialist

St. Petersburg College
01.2005 - 04.2007

Lead Communications Officer

Bellair Police Department
04.2003 - 01.2005

Bachelor's - Network Security and Operations

Western Governors University

Associate of Science (A.S.) - Information Technology Security

St. Petersburg College

Certification - Cisco Networking

St. Petersburg College

Certification - Basic Law Enforcement Academy

St. Petersburg College
Shawn Morris