Shawn Murphy
Bronxville
Summary
Dedicated security professional with experience at United Protection Security Services, skilled in facility security and access control management. Proven ability to enhance safety through effective crowd control and situational awareness. Recognized for exceptional customer service and thorough report writing, contributing to improved security protocols and client satisfaction.
Overview
19
19
years of professional experience
Work History
Unarmed Security Guard
United Protection Security Services
10.2013 - 01.2015
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
Unarmed Security Guard
Carney Security Services
03.2000 - 10.2013
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
Data Entry Clerk
FedCap
01.1998 - 03.1999
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Patient Escort
Health Service System
01.1996 - 01.1998
- Reduced delays in patient transfers by effectively communicating with clinical staff regarding changes in patient condition or readiness for transport.
- Maintained clean and organized transport areas, contributing to a safe and welcoming environment for patients.
- Improved patient satisfaction scores by consistently providing friendly and empathetic assistance during transports.
- Collaborated with interdisciplinary teams, attending daily huddles to discuss patient needs and optimize workflow efficiency.
Education
High School Diploma -
Manhattan Center FOR Science AND MATHEMATICS
260 Pleasant Ave New York NY 1002906-1990
No Degree -
John S. ROBERT Junior High School 45
2345 1st Avenue New York NY 1003506-1982
Skills
- Facility security
- Crowd control
- Situational awareness
- Patrolling techniques
- Report writing
- Building security
- Property patrol
- Perimeter patrol
- Report preparation
- Emergency response
- Accident investigations
- Access control management
- Entrance monitoring
- Security inspection
Timeline
Unarmed Security Guard
United Protection Security Services
10.2013 - 01.2015
Unarmed Security Guard
Carney Security Services
03.2000 - 10.2013
Data Entry Clerk
FedCap
01.1998 - 03.1999
Patient Escort
Health Service System
01.1996 - 01.1998
High School Diploma -
Manhattan Center FOR Science AND MATHEMATICS
No Degree -
John S. ROBERT Junior High School 45
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