Shawn Nickens
Wyoming,MI
Summary
Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands. Efficient General Merchandiser equipped to handle fast-paced work across large sales floors. Keep customers happy and buying with well-stocked, attractive displays. Offer strong knowledge of retail procedures and sales techniques.
Overview
5
5
years of professional experience
Work History
Lawn Care Specialist
TruGreen LandCare
05.2023 - Current
- Developed lasting customer relationships and grew network over time.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained routine landscaping schedules to boost lawn health.
- Provided education on lawn care products and services to help clients better understand ways to maintain lawns.
- Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
- Assisted in design and installation of lawns, gardens and other landscaping features to enhance aesthetics of outdoor spaces.
- Trained and supervised junior lawn care assistants to improve quality of team output.
General Merchandise Associate
Target
11.2021 - Current
- Updated manuals to reflect amending of rates, rules or regulations.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Updated merchandise pricing to match new values and special promotional rates.
Sales Support
Notions Marketing Corporation Distribution Center
08.2020 - 10.2021
- Built diverse and consistent sales portfolio.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Met existing customers to review current services and expand sales opportunities.
- Recorded accurate and efficient records in customer database.
Sales Associate
Walmart
06.2018 - 08.2020
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Recorded accurate and efficient records in customer database.
- Informed customers of promotions to increase sales productivity and volume.
Student Assistant
Grand Rapids Community College
05.2019 - 05.2020
- Created and formatted documents to keep projects professional and well-presented to communicate intended message clearly.
- Maintained clean and organized office areas to present pleasant and inviting atmosphere to visitors.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
Education
No Degree - Pre-Medicine
Grand Valley State University
Allendale, MI12.2026
Associate of Science - Pre-Medicine
Grand Rapids Community College
Grand Rapids, MI03.2020
Skills
- Sales Goal Achievement
- Hand Truck Operation
- Financial Transactions
- Customer Preferences
Timeline
Lawn Care Specialist
TruGreen LandCare
05.2023 - Current
General Merchandise Associate
Target
11.2021 - Current
Sales Support
Notions Marketing Corporation Distribution Center
08.2020 - 10.2021
Student Assistant
Grand Rapids Community College
05.2019 - 05.2020
Sales Associate
Walmart
06.2018 - 08.2020
No Degree - Pre-Medicine
Grand Valley State University
Associate of Science - Pre-Medicine
Grand Rapids Community College
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