Dylan DeForrest
Orlando,Florida
Summary
Proven leader with a track record of enhancing team performance and efficiency at Complete Landscaping. Expert in employee development and cost control, I excel in training teams and managing resources effectively. Achieved significant improvements in productivity by implementing strategic scheduling and performance tracking. Skilled in fostering client relationships and leading by example to drive success.
Overview
4
4
years of professional experience
Work History
Account Manager
TruGreen LandCare
Orlando, FL
06.2019 - 01.2020
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Provided training and guidance to new Account Managers.
- Managed multiple accounts simultaneously while meeting deadlines.
- Presented product features and advantages to potential customers during sales meetings.
- Renewed existing accounts by building relationships with clients.
Manager
New Galaxy Gifts
Orlando, FL
11.2018 - 06.2019
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Crew Manager
Complete Landscaping
Montgomery, AL
07.2016 - 03.2017
- Developed weekly schedules for crew members to ensure adequate coverage of shifts.
- Supervised and trained crew members on safety protocols, customer service standards, and job duties.
- Provided guidance to crew members during peak hours to maximize productivity and efficiency.
- Planned out daily tasks and coordinated schedules to handle forecasted demand.
Education
Bachelor of Science - Special Education
Auburn University
Auburn, AL07-2018
Bachelor of Science - Special Education
Florida Gulf Coast University
Fort Myers, FLSkills
- Employee development
- Report preparation
- Worker training
- Crew leadership
- Policy enforcement
- Performance tracking
- Preventive Maintenance
- Inventory control
- Cost control
- Scheduling
Accomplishments
- Golf and Academic scholorship through JFLPGA
- Deans list at Florida Gulf Coast University Four times.
Affiliations
- Golfing
- Concerts
References
References available upon request.
Timeline
Account Manager
TruGreen LandCare
06.2019 - 01.2020
Manager
New Galaxy Gifts
11.2018 - 06.2019
Crew Manager
Complete Landscaping
07.2016 - 03.2017
Bachelor of Science - Special Education
Auburn University
Bachelor of Science - Special Education
Florida Gulf Coast University
Similar Profiles
Frank FeldhausFrank Feldhaus
Sales Manager at TruGreen LandCareSales Manager at TruGreen LandCare
Jarrod StammJarrod Stamm
Salesperson at TruGreen LandCareSalesperson at TruGreen LandCare
Jazmine McCreeJazmine McCree
Sales Associate at TruGreen LandCareSales Associate at TruGreen LandCare