Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Christopher Neu

West Chester

Summary


Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

5
5
years of professional experience

Work History

Inside Sales Representative

TruGreen LandCare
03.2024 - 04.2025
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
  • Managed friendly and professional customer interactions.
  • Used CRM software to maintain detailed contact logs and account records.
  • Trained and mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
  • Set up new accounts, established customer credit and set up payment methods.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Contributed to team objectives in fast-paced environment.

Production Concrete Worker

High Concrete Group
05.2022 - 03.2024
  • Enhanced project efficiency by accurately measuring and mixing concrete components for various construction projects.
  • Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
  • Set wood and other forming materials to prepare for concrete pours.
  • Maintained clean, safe worksite for team safety and to help keep projects on-track.
  • Installed rebar and molded expansion joints and edges for concrete projects.
  • Applied concrete fabrication techniques to achieve desired project specifications, quality, and code standards.
  • Demonstrated versatility by performing various tasks, including rebar installation, formwork assembly, and surface preparation.
  • Assisted in achieving project deadlines by quickly adapting to changing priorities and unforeseen challenges.
  • Improved job site safety by adhering to strict OSHA guidelines and conducting regular equipment inspections.
  • Collaborated with other team members to ensure smooth project execution and achieve desired results.
  • Observed manufacturer's safety procedures and corporate standards for pouring and finishing.

Fountain Installer and Sales

Aquatic & Garden Decor
09.2020 - 05.2022
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
  • Completed troubleshooting of malfunctions and diagnosed issues.
  • Worked with diverse types of weather and ground conditions.

Education

Bachelor of Science - Biology

Muskingum University
New Concord, OH

Associate of Science - Criminal Science

University of Cincinnati
Cincinnati, OH

High School Diploma -

Cincinnati Christain Schools
Fairfield, OH
05-2017

Skills

  • Customer service
  • Attention to detail
  • Exceptional customer service
  • Cheerful and energetic
  • Relationship development
  • Upselling and cross selling
  • Email and phone etiquette
  • Relationship building
  • CRM proficiency
  • Prospect Follow-up
  • Sales representative of the month award

Accomplishments

Made the Top 5 (Ohio) achievement list on Customer Service Award

Interests

  • Camping
  • Soccer

Timeline

Inside Sales Representative

TruGreen LandCare
03.2024 - 04.2025

Production Concrete Worker

High Concrete Group
05.2022 - 03.2024

Fountain Installer and Sales

Aquatic & Garden Decor
09.2020 - 05.2022

Bachelor of Science - Biology

Muskingum University

Associate of Science - Criminal Science

University of Cincinnati

High School Diploma -

Cincinnati Christain Schools

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Christopher Neu