Professional Summary
Overview
Work History
Education
Skills
Timeline

Shawn Nielsen

Marathon Gas Station
Howard City,MI
8
years of professional experience

Detail-oriented individual with a diverse background in customer service and cleaning. Known for adaptability and strong time management skills, ready to contribute to operational efficiency and exceptional service.

Work History

Manager

9 Months
Marathon Gas Station | 01.2026 - Current

I Handled customer transactions promptly, Ensured inventory levels through weekly ordering, stock the coolers, change gas prices, Conducted inventory checks regularly

Supervised daily operations to ensure efficient workflow and excellent customer service.

Trained staff on safety protocols and operational procedures to enhance team performance.

Managed inventory levels, ensuring timely restocking of products to meet customer demand.

House Cleaner

3 Years 10 Months
Self-employeed | 03.2022 - 01.2026

I cleaned residential houses, Airbnbs and hotels. Every place was different. Performed thorough cleaning of each room, changed and washed bedding, dusted surfaces, cleaned floors and windows, and managed dishwashing duties. Vacuuming, steam mopping. Refilling the toiletries anything the customer wanted I would do. I even had houses that were just built that i would go in and get move in ready.

Cleaned residential and commercial spaces using eco-friendly products and advanced cleaning techniques.

Developed customized cleaning plans tailored to client preferences and specific requirements.

Managed scheduling and logistics to ensure timely service delivery for multiple clients.

Restaurant Manager

6 Years 10 Months
Habibi Middle Eastern and Coney | 03.2019 - 01.2026

In charge of the scheduling, running the register taking orders from customers, cleaning, cooking, putting orders together from our doordash orders, and payroll.

Oversaw daily restaurant operations to ensure smooth service and high customer satisfaction.

Developed and implemented training programs for staff to enhance service quality and efficiency.

Managed inventory control, reducing waste through effective ordering and stock management practices.

Education

High School Diploma

Tri County Highschool | Howard City, MI | 05-2003

Skills

Customer service
Team leadership
Decision-making
Communication skills
Problem-solving expertise
Training and development
Inventory management
Time management
Residential cleaning

Timeline

Manager

Marathon Gas Station
01.2026 - CurrentRead More

House Cleaner

Self-employeed
03.2022 - 01.2026Read More

Restaurant Manager

Habibi Middle Eastern and Coney
03.2019 - 01.2026Read More

Tri County Highschool

High School Diploma
Read More
Shawn Nielsen