Shawn Norman
Boonville,IN
Summary
As the former President and Owner of Dashco Logistics Inc., I excelled in strategic planning and leadership team building, enhancing company performance and employee productivity. My focus on operational excellence and strong negotiation skills led to significant improvements in customer satisfaction and effective crisis management, fostering robust external partnerships.
Overview
26
26
years of professional experience
Work History
President and Owner
Dashco Logistics Inc.
08.2004 - 10.2024
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Transportation Sales
C.H. Robinson
02.1999 - 05.2004
- Ensured compliance with industry best practices and standards, contributing to a strong reputation for quality and reliability among clients.
- Introduced innovative problem-solving methodologies that led to increased efficiency in handling diverse scaling challenges.
- Managed multiple priorities effectively while maintaining attention to detail under tight deadlines, contributing to overall team success rates'' increase in delivered projects.
- Developed comprehensive software solutions for clients, leading to improved operational efficiency.
Education
Bachelor of Arts - Business Administration
Western Kentucky University
Bowling Green, KYSkills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
- Employee relations
- Operations management
- Negotiation
Timeline
President and Owner
Dashco Logistics Inc.
08.2004 - 10.2024
Transportation Sales
C.H. Robinson
02.1999 - 05.2004
Bachelor of Arts - Business Administration
Western Kentucky University
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