Shawn Pereira
Warner Robins,GA
Summary
Resourceful lead cargo agent recognized for exceptional productivity and efficiency in task execution. Proficient in cargo handling, safety compliance, and operations management. Demonstrated ability to communicate effectively and lead teams to resolve issues, ensuring smooth cargo operations.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Domino's Pizza
Warner Robins, Georgia
02.2026 - Current
- Delivered pizzas promptly to customers in designated areas.
- Provided exceptional customer service to enhance overall satisfaction experience.
- Managed cash and handled transactions accurately during deliveries.
- Followed food safety guidelines to ensure quality during transportation process.
- Maintained vehicle cleanliness and ensured proper maintenance schedules.
Lead Cargo Agent
Alliance Group International
Tampa, Florida
03.2023 - 01.2026
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
- Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards.
- Checked import and export documentation to ensure accurate classification of goods into tariff or fee groups.
- Prepared hazardous material shipments in compliance with safe handling practices.
- Resolved customer inquiries and complaints, enhancing overall satisfaction.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Trained new team members on operational procedures and best practices, ensuring consistent compliance and performance.
Cargo Agent
Air General
01.2022 - 03.2023
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
- Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards.
- Checked import and export documentation to accurately classify goods into tariff or fee groups, ensuring compliance with regulations.
- Prepared hazardous material shipments, ensuring adherence to safe handling practices and regulatory requirements.
- Resolved customer inquiries and complaints, enhancing satisfaction and maintaining positive relationships.
- Directed delivery trucks to designated shipping areas. to shipping doors or designated areas and helped unload and load goods.
Commercial Tire Technician
Boulevard Tire Center
Tampa, Florida
06.2020 - 01.2022
- Inspected, repaired and replaced tires on commercial vehicles using specialized tools and equipment.
- Mounted and balanced tires using specialized equipment for precision alignment.
- Trained new technicians on installation procedures and safety protocols.
- Managed inventory of tire supplies and tools for efficient workflow management.
- Adhered strictly to company procedures regarding safety protocols at all times.
Truck Loader
C & S Distributors
01.2019 - 01.2020
- Secured and loaded shipments onto trucks, ensuring safe transport.
- Used forklift to lift pallets and heavy items into trucks.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Communicated with supervisors and other personnel to coordinate loading and unloading of goods.
- Reviewed and followed computerized work orders to determine quantities and types of products to be shipped.
- Understood and adhered to state and federal regulations controlling warehousing, loading and shipping operations.
- Trained and supported 5 new team members in essential job skills and safety protocols.
- Upheld cleanliness and functionality of warehouse during 13-hour shifts to support operations.
Truck Loader
Rite Aid warehouse
01.2018 - 01.2019
- Used forklift to lift pallets and heavy items into trucks.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Secured shipments in trucks to ensure safe transport.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Coordinated with supervisors and team members to streamline loading and unloading processes.
- Upheld cleanliness and functionality of warehouse during 13-hour shifts to support efficient operations.
- Understood and adhered to state and federal regulations controlling warehousing, loading and shipping operations.
- Reviewed and followed computerized work orders to determine quantities and types of products to be shipped.
- Trained and assisted 5 new team members in technical, physical and interpersonal aspects of job.
Education
High School Diploma -
South Carroll High School
Sykesville, MD12-2007
Skills
- Delivery Coordination
- Cargo Handling
- Forklift operation
- Vehicle Inspections
- Safety Regulations
- Cash management
- Microsoft Office Proficiency
- Customer Service
- Goods retrieval
- Onboarding Support
- Goal-Oriented
Timeline
Delivery Driver
Domino's Pizza
02.2026 - Current
Lead Cargo Agent
Alliance Group International
03.2023 - 01.2026
Cargo Agent
Air General
01.2022 - 03.2023
Commercial Tire Technician
Boulevard Tire Center
06.2020 - 01.2022
Truck Loader
C & S Distributors
01.2019 - 01.2020
Truck Loader
Rite Aid warehouse
01.2018 - 01.2019
High School Diploma -
South Carroll High School